Summary
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Dalal Ters

Guildford,N.S.W

Summary

Dedicated and results-driven Sales Assistant with a strong background in providing exceptional customer service and supporting sales teams. Seeking a challenging position where I can utilize my interpersonal skills, organizational abilities, and passion for delivering top-notch customer experiences to contribute to the company's success

Work History

Assistant Manager

Payless Shoes
  • Develop rosters, execute promotional plans, lead and coach the team to success, deliver exceptional customer service, meet sales plan (budget) and KPI's, maintain outstanding visual merchandising standards and store presentation, drive a strong safety culture, effectively process stock inventories and conduct stocktakes, cash handling, administrative duties

Full time Sales assistant

Marco Giani
  • Collaborated with the sales team to optimize customer satisfaction and increase sales revenue, assist in managing inventory levels and restocking shelves to ensure product availability, provide excellent customer service by addressing inquiries, resolving issues and offering product knowledge, process transaction accurately and efficiently using the point of sale system, organize and maintain product displays, ensuring a visually appealing and well-organized sales floor, support in implementing promotional campaigns to drive sales and customer engagement

Sales Assistant

Politix
  • Actively engage customers to understand their style preferences and offer personalized styling advice, achieved consistent monthly sales targets by effectively cross-selling and upselling merchandise, provide exceptional customer service, ensuring a positive shopping experience for every customer, assist in visual merchandising to create eye-catching displays that highlight featured products, stay informed about current fashion trends and product knowledge to better assist customers

Education

HSC -

Skills

  • Over 20 years in customer service both face to face and phone based
  • Strong understanding of men's fashion trends and styling techniques
  • Exceptional customer service and interpersonal communication skills
  • Proven ability to meet and exceed sales targets
  • Familiarity with inventory management and point-of-sale systems
  • Detail-oriented and organized with a passion for delivering outstanding customer experience
  • Ability to speak another language other than English (Arabic)
  • Ability to work under pressure
  • Cost Reduction
  • Product and Service Knowledge
  • Task Delegation
  • Orientation and Training
  • Staff Training and Development
  • Team Motivation
  • Staff Management

References

  • Monica Aboud, Payless Store Manager, 1994 - 2016, 0405 676 975
  • Jessica Azar, Marco Giani Store manager, 2016 - 2017, 0401090600
  • Matt Davy, Politix Store manager, 2017 - 2023, 0416 349 684

Languages

Arabic
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Manager

Payless Shoes

Full time Sales assistant

Marco Giani

Sales Assistant

Politix

HSC -

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Dalal Ters