Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
Timeline
Generic

DALILA DI MEO

Sydney,Australia

Summary

I am a dynamic professional with 12+ years of experince, I thrive in team environments and excels in managing high customer volumes effortlessly. My ability to multitask under pressure is paired with a commitment to flexibility, politeness, and wellmannered interactions. I bring a strong presence and keen attention to detail, ensuring the best dining experience for each guest through decisiveness and dedication. My expertise includes organization, fast lerning, recommending menu and wine options, attentively addressing dietary requests, and operating cash registers. I adeptly adapt to company standards to deliver outstanding service consistently.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Section Waitress

Shangri-La, ALTITUDE RESTAURANT
Sydney, Australia
11.2024 - Current

Section Waitress

Grappa restaurant
Sydney
09.2023 - 09.2024

Section Waitress

Shangri-La, Hight Tea level 36
Sydney, Australia
09.2023 - 12.2023

Receptionist

Eolian Hotel****
Sicily, Italy
07.2022 - 08.2023

Receptionist

PlayaOlid Hotel and Appartment
Tenerife , Spain
10.2021 - 05.2022

Waitress

Sud Restaurant
Sydney, Australia
06.2020 - 06.2021

Section Waitress

The Ritz-Carlton Abama, MB Restaurant
Tenerife, Spain
07.2016 - 10.2019
  • Provided exceptional customer service in a prestigious Michelin starred environment under Chef Martin Berasategui.

Waitress/Telephone Operator

The Ritz-Carlton Abama, In Room Dining
Tenerife, Spain
03.2014 - 06.2016

Waitress/Barista

Paradiso Ristorante
Sicily, Italy
01.2010 - 12.2013

Education

HIGH SCHOOL DIPLOMA - Hospitality Administration and Management

GIOVANNI FALCONE
SICILY
01.2010

Skills

  • Anticipate customers needs
  • Order management
  • Menu knowledge
  • Sales techniques
  • Food safety
  • POS system operation
  • Customer relationship management
  • Planning and Organization
  • Decision-making
  • Barista
  • Basic Cocktail recipes
  • Strong multitasking

Languages

  • English
  • Italian
  • Spanish
  • German

Languages

Italian
Native/ Bilingual
Spanish
Native/ Bilingual
English
Professional
German
Elementary

Certification

  • RSA, NSW 2023
  • White card, NSW 2020
  • German A2, Ghoete Institute Berlin, Germany 2018
  • The Wine Studios, The Ritz-Carlton Abama, Spain 2017
  • First Ausilium Course, Cruz Roja, Spain 2016

Timeline

Section Waitress

Shangri-La, ALTITUDE RESTAURANT
11.2024 - Current

Section Waitress

Grappa restaurant
09.2023 - 09.2024

Section Waitress

Shangri-La, Hight Tea level 36
09.2023 - 12.2023

Receptionist

Eolian Hotel****
07.2022 - 08.2023

Receptionist

PlayaOlid Hotel and Appartment
10.2021 - 05.2022

Waitress

Sud Restaurant
06.2020 - 06.2021

Section Waitress

The Ritz-Carlton Abama, MB Restaurant
07.2016 - 10.2019

Waitress/Telephone Operator

The Ritz-Carlton Abama, In Room Dining
03.2014 - 06.2016

Waitress/Barista

Paradiso Ristorante
01.2010 - 12.2013

HIGH SCHOOL DIPLOMA - Hospitality Administration and Management

GIOVANNI FALCONE
DALILA DI MEO