Summary
Overview
Work History
Education
Skills
Accomplishments
Career Expertise
Profile Snapshot
References
Additional Information
Timeline
Generic
Damith Senaviratne

Damith Senaviratne

Business Manager
Turners Beach,TAS

Summary

Knowledgeable Business Administrator with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

20
20
years of professional experience
1
1
year of post-secondary education

Work History

Administrator NBN Civil work (Part time)

Vital Technologies Pty Ltd
11.2024 - Current
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Maintained database systems to track and analyze operational data.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Operations Manager - Signature [Malaysia]

Singer Sri Lanka PLC
02.2023 - 12.2023
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Analyzed and reported on key performance metrics to senior management.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Operations Manager - Retail Furniture/ Signature

Singer Sri Lanka PLC
06.2020 - 02.2023
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed and maintained courteous and effective working relationships.

Area Manager

Singer Sri Lanka PLC
10.2014 - 06.2020
  • F
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Improved regional sales performance by implementing targeted training programs for store managers.

Senior District Manager

Singer Sri Lanka PLC
01.2010 - 01.2014
  • Developed detailed plans based on broad guidance and direction.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Held meetings with director to identify techniques to overcome sales obstacles.
  • Implemented innovative marketing campaigns to increase brand awareness and drive sales growth within the region.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Monitored industry trends closely to inform proactive adjustments to district strategy as needed for sustained success.

District Manager

Singer Sri Lanka PLC
01.2005 - 01.2010
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Negotiated favourable lease agreements for new store locations, resulting in reduced overhead costs and increased profitability for the company.
  • Developed strong communication and organizational skills through working on group projects.

Education

MBA - Global Logistic And Supply Chain Management

University Of Tasmania
Tasmania
02.2024 - Current

MBA - General Studies

Cardiff Metropolitan , UK
06.2019

Marketing Funder Mental And Theories

Sri Lanka Institute Of Marketing (SLIM)
Kandy, Sri Lanka
10.2004

Skills

  • Business administration
  • Contract administration
  • Project coordination
  • Operations Monitoring
  • Strategic Partnerships
  • Cross-Functional Communication
  • Marketing Strategies
  • Sales background
  • Team Leadership
  • MS office
  • Documentation and reporting
  • Budget management
  • Attention to detail

Accomplishments

  • Lead the joint venture project between Singer Sri Lanka and Signature Malaysia
  • Healey's President Award Winner 2022 -23
  • Awarded Merit for the 2016 Annual Awards - Area Manager Category at the 2017 Annual Marketing Convention
  • Awarded Merit at the 2017 Annual Marketing Convention for the 2016 Annual Awards - Area Manager Category
  • Annual competition for Supervision - 2014, received Merit for "Member of the Best Area Team - Central Area -2013"
  • Annual Marketing Convention - 2014, received Merit for the "Team Member - Best Area Team" receivables management competition in 2013
  • 2014 Annual Marketing Convention, received Merit for the "All Island 2nd runner-up District Manager Category - 2013"
  • 2012 Annual Marketing Convention, received Merit for the "All Island 3rd runner-up District Manager Category -2011"
  • 2008 Annual Competition for Supervision, was given Merit for "Member of the Best Area Team - East Area - 2008"
  • Was able to grow the Singer homes channel into an award-winning channel, which earned the Best Emerging Channel Award of the Year 2015 at the 2016 Annual Management Conference

Career Expertise

Operations Manager, showcasing exceptional skills and dedication Throughout the tenure I contributed numerous strategic tasks and projects, including joint venture project between Singer Sri Lanka and “Signature” Malaysia. Some of the significant responsibilities and achievements include:

Contract Management: lead role in reviewing, developing and negotiating variations to some of the major projects, and contracts, consistently ensured compliance with terms and conditions while maximizing value for the company.

Administrative Management: Managing paperwork associated with contracts and projects was handled with great efficiency. My ability to stay organized, manage large volumes of data, and ensure accurate documentation helped maintain compliance and improved workflow across the department.

Client and Stakeholder Relations: Demonstrated excellent communication skills by responding to inquiries, resolving issues, and aiding assistance to clients and individuals affected by contracts, Products and services. And ability to negotiate conflicts and provide timely solutions was highly commendable.

Demonstrated strong collaboration skills, working effectively with cross-functional teams, including architects, civil engineers, designers and other key stakeholders to ensure project goals were met. Furthermore responsible for preparing, reviewing and submissions reports, contributing to projects success through detailed and accurate documentation.

My data analysis skills provided valuable insights for data-driven decision-making on major projects. Additionally, I managed and successfully arrange, overseeing the setup of new retail outlets and customer experience centers for smooth transitions and functionality in business operations.

Profile Snapshot

  • Operations Manager, Signature [Malaysia], Singer Sri Lanka PLC, 02/01/23 to 31/12/2023
  • Operations Manager, Retail Furniture, Singer Sri Lanka PLC, 01/06/20 to 20/02/23
  • Area Manager, Singer Sri Lanka PLC, 2014 to 2020
  • Senior District Manager, Singer Sri Lanka PLC, 2010 to 2014
  • District Manager, Singer Sri Lanka PLC, 2005 Oct to 2010

References

  • Mr. Upul Peiris, Business Development Manager - Singer Sri Lanka PLC,

      upulp@singersl.com +94777817810

  • Mr. Channa Nawaratne

     Lecture - AMC - University Of Tasmania 

channa.nawarathne@utas.edu.au

    0451838170

Additional Information

ACHIEVEMENTS

- Hayley’s President award winner 2022.

- Awarded Merit for the 2016 Annual Awards - Area Manager Category at the 201 7 Annual Marketing Convention

- Awarded Merit at the 2017 Annual Marketing Convention for the 2016 Annual Awards - Area Manager Category

- Annual competition for Supervision — 2014, received Merit for "Member of the Best Area Team— Central Area—2013"

- Annual Marketing Convention — 2014, received Merit for the "Team Member — Best Area Team" receivables management competition in 2013

2014 Annual Marketing Convention, received Merit for the "All Island 2nd runner-up District Manager Category — 2013"

- 2012 Annual Marketing Convention, received Merit for the "All Island 3rd runner-up District Manager Category —2011"

2008 Annual Competition for Supervision, was given Merit for "Member of the Best Area Team — East Area — 2008"

- Was able to grow the Singer homes channel in to an award-winning channel, which earned the Best Emerging Channel Award of the Year 201 5 at the 2016 Annual Management Conference

Timeline

Administrator NBN Civil work (Part time)

Vital Technologies Pty Ltd
11.2024 - Current

MBA - Global Logistic And Supply Chain Management

University Of Tasmania
02.2024 - Current

Operations Manager - Signature [Malaysia]

Singer Sri Lanka PLC
02.2023 - 12.2023

Operations Manager - Retail Furniture/ Signature

Singer Sri Lanka PLC
06.2020 - 02.2023

Area Manager

Singer Sri Lanka PLC
10.2014 - 06.2020

Senior District Manager

Singer Sri Lanka PLC
01.2010 - 01.2014

District Manager

Singer Sri Lanka PLC
01.2005 - 01.2010

MBA - General Studies

Cardiff Metropolitan , UK

Marketing Funder Mental And Theories

Sri Lanka Institute Of Marketing (SLIM)
Damith SenaviratneBusiness Manager