Knowledgeable Business Administrator with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Operations Manager, showcasing exceptional skills and dedication Throughout the tenure I contributed numerous strategic tasks and projects, including joint venture project between Singer Sri Lanka and “Signature” Malaysia. Some of the significant responsibilities and achievements include:
Contract Management: lead role in reviewing, developing and negotiating variations to some of the major projects, and contracts, consistently ensured compliance with terms and conditions while maximizing value for the company.
Administrative Management: Managing paperwork associated with contracts and projects was handled with great efficiency. My ability to stay organized, manage large volumes of data, and ensure accurate documentation helped maintain compliance and improved workflow across the department.
Client and Stakeholder Relations: Demonstrated excellent communication skills by responding to inquiries, resolving issues, and aiding assistance to clients and individuals affected by contracts, Products and services. And ability to negotiate conflicts and provide timely solutions was highly commendable.
Demonstrated strong collaboration skills, working effectively with cross-functional teams, including architects, civil engineers, designers and other key stakeholders to ensure project goals were met. Furthermore responsible for preparing, reviewing and submissions reports, contributing to projects success through detailed and accurate documentation.
My data analysis skills provided valuable insights for data-driven decision-making on major projects. Additionally, I managed and successfully arrange, overseeing the setup of new retail outlets and customer experience centers for smooth transitions and functionality in business operations.
upulp@singersl.com +94777817810
Lecture - AMC - University Of Tasmania
channa.nawarathne@utas.edu.au
0451838170
- Hayley’s President award winner 2022.
- Awarded Merit for the 2016 Annual Awards - Area Manager Category at the 201 7 Annual Marketing Convention
- Awarded Merit at the 2017 Annual Marketing Convention for the 2016 Annual Awards - Area Manager Category
- Annual competition for Supervision — 2014, received Merit for "Member of the Best Area Team— Central Area—2013"
- Annual Marketing Convention — 2014, received Merit for the "Team Member — Best Area Team" receivables management competition in 2013
2014 Annual Marketing Convention, received Merit for the "All Island 2nd runner-up District Manager Category — 2013"
- 2012 Annual Marketing Convention, received Merit for the "All Island 3rd runner-up District Manager Category —2011"
2008 Annual Competition for Supervision, was given Merit for "Member of the Best Area Team — East Area — 2008"
- Was able to grow the Singer homes channel in to an award-winning channel, which earned the Best Emerging Channel Award of the Year 201 5 at the 2016 Annual Management Conference