Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dana Gibson

Singleton ,WA

Summary

Dynamic Pilates Instructor with a proven track record at Club Lime, enhancing client flexibility and safety through tailored routines and injury prevention techniques. Recognized for exceptional customer service and professionalism, fostering a supportive environment that promotes inclusivity and collaboration. Committed to educating clients on Pilates principles for improved posture.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Pilates Instructor

Club Lime
07.2024 - Current
  • Maintained a clean and organized studio space, ensuring a safe environment for all participants.
  • Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
  • Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
  • Educated clients on the principles of Pilates, fostering a deeper understanding of the practice.

Pilates Instructor

Golds Gym
09.2023 - 02.2025
  • Enhanced client flexibility by designing and implementing customized Pilates routines.
  • Enhanced mind-body connection for clients through focused breathing techniques and meditation practices.
  • Received consistently positive feedback from both clients and colleagues alike regarding instructional skills.

Customer Service Representative

Department of Transport
01.2012 - 03.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.

Education

Certificate III Business Office Administration -

North Metropolitan TAFE
Perth, WA
12.1998

Skills

  • Inclusivity and diversity awareness
  • Customer services
  • Team collaboration
  • Safety awareness
  • Professionalism and etiquette
  • First aid and CPR certification
  • Injury prevention techniques

Certification

CPR Certification

Timeline

Pilates Instructor

Club Lime
07.2024 - Current

Pilates Instructor

Golds Gym
09.2023 - 02.2025

Customer Service Representative

Department of Transport
01.2012 - 03.2017

Certificate III Business Office Administration -

North Metropolitan TAFE
Dana Gibson