Daniel Bomford

I have been accountable for the performance for the ‘start up’ of a new region for the organisation. With no prior links or resources in the state, I have developed a stable network of referral partners and have built a reliable and reputable reputation for the organisation across Victoria. My responsibilities have included managing statewide performance, business development initiatives, managing the state budget, stakeholder engagement, incident response and management, recruitment, and training of new employees. Some of my achievements include:

• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
• Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
• Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Supervised various locations across Victoria, enforcing high-quality standards of operation.
• Built relationships with customers and stakeholders to establish long-term business growth.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• My role held full operational responsibility for the service and its performance
• I managed the team and coordinated service delivery, ensuring effective and safe provision of care, in an efficient manner
• Managing clinical quality and safety, reporting on team performance, and planning for improvements are key components of the role
• Manage a team senior clinicians (Allied Health and Nursing)
• Manage department budget
• Liaise with key internal and external stakeholders
• Continuous Quality Improvement projects
• Clinical Governance oversight and management of clinical incidents

• Establish an AEP service from scratch
• Manage a clinical caseload
• Line management of therapy team members
• Contribute to leadership discussions and plans
• Oversee all service development initiatives

• Scheduling outreach calendar
• Line management of Allied Health staff
• Advocating for the needs of the Allied Health team
• Recruitment
• Project reporting
• Collaboration with external stakeholders

• Create new, and manage existing policies and procedures
• Responsibility for clinical quality and safety
• Reviewing clinical incidents
• Assisting in project delivery and reporting