Summary
Overview
Work History
Skills
Timeline
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Daniel Bowden

Gold Coast

Summary

Management professional with 21 years progressive experience in strategic planning, improving process, team building and target/KPI achievement. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical strategies and implement systems that optimise productivity, delivering an outstanding customer experience.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

21
21
years of professional experience

Work History

Dealer Principal

Audi Centre South Brisbane
07.2020 - Current
  • Reviewed monthly commission sheets, productivity reports, monthly forecasts and profit performance.
  • Streamlined dealership operations by reorganizing departments and optimizing internal processes.
  • Increased dealership sales by implementing innovative marketing strategies and campaigns.
  • Developed long-lasting partnerships with key industry stakeholders, fostering mutual growth and success.
  • Forecasted monthly with salespeople to establish closing percentages in each category, time utilization, prospecting efforts, unit sales and projected income.
  • Established a strong company culture that promoted teamwork, accountability, and excellence across all departments.
  • Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
  • Ensured compliance with all relevant regulations, maintaining an impeccable record for audits and inspections.
  • Overseeing service, parts and used vehicle operations. Currently 38 staff employed.
  • Annual Business plan completion.
  • Annual budget setting completion.
  • Transition to electrification including EV set up, installation and ordering.
  • Attendance of REF forums.
  • Audi Guild certified.
  • New car volume of 400-450 units per annum.
  • Used car volume of 250 units per annum.
  • Proficient in multiple systems across multiple platforms.

Dealer Principal

Jaguar Land Rover South Brisbane
03.2017 - Current
  • Directed financial management efforts, reducing unnecessary expenses while maximizing revenue streams.
  • Checked condition of vehicles to maintain highest quality standards.
  • Boosted overall profitability by carefully managing inventory levels and negotiating favorable terms with suppliers.
  • Oversee service, parts and used vehicle operations. Currently overseeing 34 employees.
  • Complaint management and resolution including ACL matters, QCAT and buy backs.
  • Carpark growth and retention strategies for greenfield site.
  • Jaguar Land Rover guild certification.
  • Annual business plan completion.
  • Annual budget setting.
  • Yearly target reviews, negotiation and strategic business planning.
  • Installation of EV facilities
  • Forecasted monthly with salespeople to establish closing percentages in each category, time utilization, prospecting efforts, unit sales and projected income.
  • Championed community engagement efforts, sponsoring local events and collaborating with charities to boost brand visibility.
  • Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
  • Averaging 300 units per annum

Brand Manager

Gold Coast Hyundai
06.2003 - 03.2017
  • Researched market trends to identify customer needs and preferences for strategic planning.
  • Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
  • Analyzed competitor offerings to identify opportunities for differentiation and capitalise on unique selling points.
  • Maximised manufacturer incentives and KPI.
  • High volume dealership averaging 120 units per month.
  • Maintained CSI above required benchmarks.
  • RDA and costing of all deals.
  • Control of stock swaps and stock management for site.
  • Number one volume dealer Northern Region 2010-2016.
  • Platinum Dealer 2013,2015,2016
  • Sales Manager of the year 2010, 2013, 2015, 2016

Skills

  • Data-driven decision-making
  • Coaching and Mentoring
  • Operations Management
  • Recruitment Strategies
  • Sales management
  • Goal-Oriented
  • Multitasking and Prioritizing
  • Critical Thinking
  • Team Building and Motivation
  • Customer Service Management
  • Delegation and Supervision
  • Goal Setting and Achievement
  • Adaptable to Changing Demands

Timeline

Dealer Principal

Audi Centre South Brisbane
07.2020 - Current

Dealer Principal

Jaguar Land Rover South Brisbane
03.2017 - Current

Brand Manager

Gold Coast Hyundai
06.2003 - 03.2017

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Daniel Bowden