Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Henderson

Melbourne,VIC

Summary

Experienced hospitality and retail worker, I bring a genuine passion for delivering exceptional customer service. Skilled in building rapport and understanding diverse customer needs, I excel in creating positive experiences that leave a lasting impression. With friendly approaches, effective communication, and problem-solving abilities, I strive to exceed expectations and foster strong customer loyalty.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Kitchenhand

Naked For Satan
08.2023 - 02.2024
  • Assisted with unloading delivery trucks and stocking shelves with new foods and items.
  • Promoted special offers and discounts to encourage additional purchases.
  • Facilitated efficient communication between kitchen staff and front-of-house teams.
  • Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
  • Provided food product information and answered customer questions.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.

Trade Assistant

Craig Henderson Electrical
07.2021 - 01.2024
  • Assisting in electrical and refrigeration installations.
  • Performed troubleshooting on faulty equipment to identify problems and determine corrective action.
  • Assisting in air conditioner installations

Retail Worker (Work Experience)

Woolworths preston
06.2022 - 07.2022
  • Provided excellent customer service by responding promptly to inquiries and resolving issues quickly.
  • Organized promotional displays to maximize sales opportunities.
  • Performed inventory control activities such as counting stock items and restocking shelves.
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with product selection, inquiries, and purchase decisions.

Education

Advanced Diploma of Sound Production -

Melbourne Polytechnic
01-2025

VCE + VET -

Thornbury High School
01-2023

VCE VM + VET -

Prace College Adult Education
01-2023

Skills

  • Store and stock maintenance/cleaning
  • Promotions understanding
  • Cross-cultural sensitivity
  • Computer Skills
  • Product Recommendations
  • Effective customer communication
  • Dedicated Work Ethic
  • Event preparation

Certification

  • Safe@Work Certificate general, hospitality, office and business services
  • DoFoodSafely Certificate - food handling and sanitation safety
  • SportAus Community Coaching Essential Skill Course Certificate

Timeline

Kitchenhand

Naked For Satan
08.2023 - 02.2024

Retail Worker (Work Experience)

Woolworths preston
06.2022 - 07.2022

Trade Assistant

Craig Henderson Electrical
07.2021 - 01.2024

Advanced Diploma of Sound Production -

Melbourne Polytechnic

VCE + VET -

Thornbury High School

VCE VM + VET -

Prace College Adult Education
Daniel Henderson