Summary
Overview
Work History
Education
Skills
References
Certifications And Clearances
Affiliations
Timeline
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Daniel Maloney

Melbourne,VIC

Summary

Dynamic Allied Health and Support Coordination Manager with extensive experience at St John of God Accord. Expert in operational management and person-centred active support, driving service excellence and strategic growth. Proven track record in navigating the NDIS framework and fostering stakeholder engagement to enhance client outcomes and promote quality care.

Overview

29
29
years of professional experience

Work History

Allied Health and Support Coordination Manager

St John of God Accord
01.2021 - Current
  • Lead and mentor integrated teams of Support Coordinators and Allied Health professionals to deliver high-quality, person-centered services.
  • Drive clinical governance and practice excellence across Allied Health and Support Coordination services.
  • Oversee the delivery of NDIS Support Coordination, ensuring clients are effectively supported to build capacity and achieve their goals.
  • Provide expert guidance and strategic direction on complex support needs, clinical interventions, and NDIS appeals.

Acting Director of Service Delivery

St John of God Accord
01.2023 - 01.2024
  • Provided executive leadership and strategic oversight for the Service Delivery directorate, with Specialist Services and Accommodation Services in remit.
  • Ensured operational excellence, clinical governance, and financial sustainability across a broad and complex service portfolio.
  • Led senior management teams to achieve organisational goals and uphold the highest standards of quality and safeguarding.
  • Reported directly to the executive leadership team on service performance, strategic risks, and opportunities for growth and improvement.

Positive Behaviour Support & Allied Health Manager / Authorised Program Officer

St John of God Accord
01.2016 - 01.2021
  • Managed a multidisciplinary Allied Health and Positive Behaviour Support team, ensuring high-quality clinical service delivery.
  • Fulfilled the statutory responsibilities of an Authorised Program Officer (APO), overseeing the use and reduction of restrictive practices in line with Victorian Senior Practitioner requirements.
  • Provided expert consultation and clinical supervision on complex behaviour and therapeutic cases across the organisation.
  • Developed and implemented clinical governance frameworks to promote evidence-based, person-centered support.

Manager of Disability Services

St John of God Accord
01.2006 - 01.2016
  • Provided strategic and operational leadership across a diverse portfolio of services, including Disability Accommodation and Day Services.
  • Managed significant budgets and multiple cost centers, ensuring financial sustainability and compliance with funding agreements.
  • Drove service development initiatives in response to client needs and major sector reforms, including the transition to the NDIS.

Accommodation Team Leader / Disability Support Worker

St John of God Accord
01.1996 - 01.2006
  • Company Overview: formerly Department of Human Services
  • Progressed to Team Leader, overseeing daily operations of a residential accommodation service.
  • Provided direct, person-centred support to residents with complex needs in community residential settings.
  • Championed the sector's transition from institutional models to community-based, person-centered support frameworks.
  • Formerly Department of Human Services

Education

Master of Social Work -

RMIT University
06.2025

Certificate IV in Training and Assessment -

Melbourne Polytechnic
01.2019

Master of Public Policy -

RMIT University
01.2018

Bachelor of Applied Science - Disability

RMIT University
01.2011

Advanced Diploma of Human Services Management -

Box Hill Institute of TAFE
01.2006

Certificate IV in Disability -

Box Hill Institute of TAFE
01.2004

Skills

  • Person-centred active support
  • Operational management
  • Training and development
  • NDIS framework navigation
  • Positive behaviour support
  • Practice leadership
  • Stakeholder engagement
  • Service development

References

Benjamin Spooner, COO, St John of God Accord, ben.spooner@sjog.org.au

Certifications And Clearances

  • NDIS Worker Screening Check
  • Working with Children Check (WWCC)
  • First Aid & CPR Certificate (HLTAID011)
  • Full Victorian Driver's License

Affiliations

  • Meditation
  • Gym /Fitness
  • Avid reader

Timeline

Acting Director of Service Delivery

St John of God Accord
01.2023 - 01.2024

Allied Health and Support Coordination Manager

St John of God Accord
01.2021 - Current

Positive Behaviour Support & Allied Health Manager / Authorised Program Officer

St John of God Accord
01.2016 - 01.2021

Manager of Disability Services

St John of God Accord
01.2006 - 01.2016

Accommodation Team Leader / Disability Support Worker

St John of God Accord
01.1996 - 01.2006

Master of Social Work -

RMIT University

Certificate IV in Training and Assessment -

Melbourne Polytechnic

Master of Public Policy -

RMIT University

Bachelor of Applied Science - Disability

RMIT University

Advanced Diploma of Human Services Management -

Box Hill Institute of TAFE

Certificate IV in Disability -

Box Hill Institute of TAFE
Daniel Maloney