Daniel Wheeler
Camberwell,Vic
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining relationships to increase to drive results. Collaborative team member. Strengths in building and maintaining relationships . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
KFC - Glenferrie Road Hawthorn
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
No Degree - Humanities
De La Salle College
Malvern, VIC11.2025
Skills
- Product Knowledge
- Complaint Resolution
- Order Fulfillment
- Stock Management
- Money Handling Abilities
- Active Listening
Timeline
Customer Service Representative
KFC - Glenferrie Road Hawthorn
10.2022 - Current
No Degree - Humanities
De La Salle College
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