Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Danielle Buttigieg

Cranbourne,AU

Summary

Proven track record in enhancing customer satisfaction and loyalty at Hungry Jack's, adept in customer complaint resolution and cash handling. Demonstrated reliability and teamwork, significantly exceeding service goals. Skilled in POS system operation and maintaining composure under pressure, I bring a results-driven approach to retail environments.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Hungry Jack's
09.2022 - 10.2023
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Redeemed coupons to discount purchases.

Volunteer

Casey Softball Association
09.2019 - 01.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Excellent communication skills, both verbal and written.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

Chisholm Institute
Berwick, VIC
11.2023

Skills

  • Customer Service
  • Customer Satisfaction
  • Customer Complaint Resolution
  • Retail Merchandising
  • Patience and composure
  • Cash Handling
  • Reliability and punctuality
  • POS System Operation
  • Product Knowledge
  • Time management abilities
  • Teamwork and Collaboration
  • Multitasking Abilities

References

Available Upon Request 

Additional Information

Availability

  • MONDAY- FRIDAY- ALL DAY
  • SUNDAYS- ALL DAY


Timeline

Customer Service Cashier

Hungry Jack's
09.2022 - 10.2023

Volunteer

Casey Softball Association
09.2019 - 01.2023

High School Diploma -

Chisholm Institute

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Danielle Buttigieg