Danielle Lane
Sydney
Summary
I am a goal orientated travel manager. I have worked within the travel industry for 12 years with 6 of them in management. I have a passion for customer service and ensuring my team are working to the best of their ability. I have proven career success and excellent customer feedback.
Overview
12
12
years of professional experience
Work History
Corporate Travel Manager
Flight Centre Business Travel
10.2019 - Current
Establish and maintain professional relationships with clients.
Book and coordinate travel for companies by communicating with both travellers and travel bookers daily.
Manage financial accounts for multiple businesses, ensuring they are compliant with payments.
Team Leader
Flight Centre Travel Group
02.2017 - 09.2019
Develop and enhance employee skills on a daily basis to enable them to reach targets.
Maintain excellent relationship with clients of the store.
Ensuring financial compliance of the business and all staff.
Assistant Manager
Flight Centre Travel Group
07.2013 - 01.2017
Focus on employees by conducting monthly performance reviews to assist with goals and coaching.
Provided to support around decision making and financial procedures to the team leader.
Travel Consultant
Flight Centre Travel Group
07.2012 - 07.2013
Built strong relationships with clients and industry peers.
Established high repeat business by providing excellent customer service.
Tailored holiday packages to suit clients needs.
Education
Bachelor of Business And Commerce - Business Management
University of Western Sydney
Parramatta Campus07.2012
Skills
- Customer Service
- Critical Thinking
- Travel Arrangements
- Operational Standards
- Global Travel Knowledge
- Technology proficiency
Timeline
Corporate Travel Manager
Flight Centre Business Travel
10.2019 - Current
Team Leader
Flight Centre Travel Group
02.2017 - 09.2019
Assistant Manager
Flight Centre Travel Group
07.2013 - 01.2017
Travel Consultant
Flight Centre Travel Group
07.2012 - 07.2013
Bachelor of Business And Commerce - Business Management
University of Western Sydney
Similar Profiles
Stephanie RomigStephanie Romig
Corporate Travel Manager at Flight Centre Business TravelCorporate Travel Manager at Flight Centre Business Travel
Richard GrayRichard Gray
Regional Sales Leader at Corporate Traveller/Flight Centre Business TravelRegional Sales Leader at Corporate Traveller/Flight Centre Business Travel
Brian ForsterBrian Forster
Team Leader at Flight Centre Business TravelTeam Leader at Flight Centre Business Travel