David Gonzalez arroyo
woolloomoolloo,NSW
Summary
Dynamic professional with a strong background in customer service, recognized for enhancing some customer experiences at Hotel Casa Blanca. Proven problem-solver with a keen attention to detail, adept at cash handling and maintaining workplace safety. Committed to delivering high-quality results while fostering positive relationships with coworkers and clients.
Results-driven professional with track record in delivering high-quality performance and supporting team goals. Known for reliability and adaptability, ensuring smooth operations even under dynamic conditions. Skilled in effective communication and task management, fostering collaborative and efficient work environment.
Overview
11
11
years of professional experience
Work History
Supervised Parties Worker
Lucky Presents Event Techno Parties
01.2021 - Current
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Boosted door sales by delivering engaging and informative product presentations to potential customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Recommended complementary purchases to customers, increasing revenue.
Carpenter
INLINE FITOUT
01.2023 - 01.2025
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- installations of hardware and doors.
Bartender Apprentice
Hotel Casa Blanca
02.2014 - 04.2015
- Closed out cash register and prepared cashier report at close of business.
- Arranged bottles and glasses in attractive and functional position to support efficient drink preparation and promotion of beverages.
- Implemented responsible alcohol service practices, identifying signs of intoxication and refusing service when necessary.
- Managed customer complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Effectively handled cash transactions and maintained accurate records of sales throughout shifts.
- Enhanced customer experience by providing friendly and attentive service.
- Maintained a clean and organized bar area, complying with health and safety standards.
- Participated in regular training sessions on mixology techniques, enhancing skills for faster drink preparation times.
- Communicated effectively with kitchen staff to coordinate timely service of food orders at the bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Education
Certificate III - Carpentry
06-2024
Diploma in Human Resources - Human Resources Management
04-2022
Bachelor of Laws - Law
12-2014
Skills
- Customer service
- Customer relations
- Creativity and innovation
- Problem-solving
- Attention to detail
- Equipment operation
- Crew support
- Positive attitude
- Workplace safety
- Clear communication
- Money handling
- Cash handling
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Carpenter - INLINE FITOUT
01.2023 - 01.2025
Supervised Parties Worker - Lucky Presents Event Techno Parties
01.2021 - Current
Bartender Apprentice - Hotel Casa Blanca
02.2014 - 04.2015
Lead College - Certificate III, Carpentry
Via Education - Diploma in Human Resources, Human Resources Management
Universidad Libre De Colombia - Bachelor of Laws, Law
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