Summary
Overview
Work History
Education
Skills
Timeline
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Dean Byers

Cameron Park,New South Wales

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience

Work History

Assistant Manager of Fruit and Veg

Woolworths Supermarket
06.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Fruit and Veg Woker

Woolworths Supermarket
10.2015 - 06.2023
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained new employees on proper protocols and customer service standards.

Electrical Labourer

Hedley Electrical
06.2014 - 07.2015
  • Followed state and local building regulations based on National Electrical Code.
  • Studied building schematics to determine location of wiring and equipment.
  • Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
  • Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
  • Installed ground leads and connected power cables to equipment.

Education

High School Diploma -

Tuggerah Lakes Secondary College
Long Jetty, NSW
10.2013

Skills

  • Computing hardware
  • Strong word and excel skills
  • Technology literacy
  • Financial Statements
  • Staff Training
  • Time Management
  • Customer Service
  • Desktop Publishing

Timeline

Assistant Manager of Fruit and Veg

Woolworths Supermarket
06.2023 - Current

Fruit and Veg Woker

Woolworths Supermarket
10.2015 - 06.2023

Electrical Labourer

Hedley Electrical
06.2014 - 07.2015

High School Diploma -

Tuggerah Lakes Secondary College

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Dean Byers