Deeanna Maree Nietz
Bayswater,Australia
Summary
Professional leader prepared for this role. Proven ability to guide teams towards achieving objectives and enhancing productivity. Reliable and adaptable, fosters collaborative environment. Known for strategic planning and conflict resolution.
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
Overview
30
30
years of professional experience
Work History
Team Leader Anaconda
Spotlight Retail Group
11.2015 - Current
- Developed training materials to support onboarding of new team members effectively.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Processed customer transactions efficiently, ensuring quick service and accurate cash handling.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Operated point-of-sale systems proficiently, managing electronic payments and receipts accurately.
- Trained new cashiers on point-of-sale systems and company policies, enhancing team efficiency.
- Monitored industry trends to stay current on new products, materials, and design concepts in retail spaces.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
- Oversaw cash handling, daily financial reporting, and reconciling discrepancies for accurate bookkeeping.
- Managed cash handling procedures accurately, maintaining proper accountability for daily financial transactions.
Merch Assistant Temp
Anaconda
09.2008
- Merch Assistant Temp 3 month Contract position
- Buyers Assistant Jan 09 – November 09
- December 09 – Current Carnegie Store Anaconda
- December 10 Ecommerce Team - Feb 11
- Feb 11- Current Carnegie Store Anaconda
- Duties Include
- 1 Register Operator
- 2 End of Day Balancing of Moneys
- 3 Place orders for stock needed
- 4 Goods Receipting of Stock upon arrival
- 5 Use of SRS in stores
- 6 Use of SAP in stores
- 7 Floor Sales Team Member
- 8 Monitor Orders for Ecommerce
- 9 Data Work while in Ecommerce
Marketing Assistant
UR1 International
02.2008 - 06.2008
- Duties Include
- 1 Create and design planogram's to be displayed in Retail outlets
- 1 Using store layouts and system databases to produce merchandising solutions that will attract sales
- 1 Working with sales staff to understand customers’ needs
- 1 Photographing stock, Photoshop editing, and uploading into product databases
- 1 Entering stock to be used on a Product Release Sheet
- 1 Maintaining product Master Details to use for planograms
- 2 Working Under Pressure
- 3 Completes tasks on time
- 4 Working with National & International sales managers
General Pharmacy Assistant
Terry White Pharmacy
01.2003 - 01.2005
- Operating photo lab
- Customer Service
- Customer Orders
- Dispensing Scripts
- General Pharmacy Assistant.
Store Manager
Hallam News and Lotto Centre
01.2001 - 01.2002
- Duties Included
- 1 Opening and closing store
- 1 Balance takings and banking
- 1 Roster construction and maintain employee satisfaction
- 1 Tattersalls operations and systems
- 1 Ordering stock
- 1 Employee supervision
- 1 Customer service
- 1 Ensure all procedures are conducted effectively
- 1 Maintain General store appearance
- 1 Allocate tasks and priorities.
Sales Assistant
Coles Supermarkets
01.1999 - 01.2001
- Duties Include
- 1 Stock control
- 1 Organising COD orders
- 1 Front end controlling
- 1 Filling shelves
- 1 Customer service
- 1 Developing photographs
- 1 Money management
- 1 Cash register operations
Sales Assistant
Doveton News and Lotto
01.1996 - 01.1999
- Duties Include
- 1 Cash register operation
- 1 Product displays
- 1 Stock pricing
- 1 Phone, Fax and copier duties
- 1 General store maintenance
- 1 Customer service
Education
Apollo software
Metiri Menses
01.2005
Retail Certificate 2 and 3
01.2003
Year 11
Doveton Secondary College
01.1995
Photography
AGFA / FUJI FILM
Melbourne, VIC02-2012
No Degree - Team Leader
Anaconda Team Leader
Melbourne, VIC03-2022
Skills
- My ability to maintain healthy working relationships is exceptional
- Solid customer service skills
- Creative and proficient in stock display and control
- Trained in Apollo software
- Broad computer skills including MS Office, excel, word, and Adobe Photoshop, Sap Knowledge
- Proficient in money management including banking and balancing books
- A quick learner in new programs
- Able to work autonomously as well as in a team
- Able to supervise other team members when required
- Efficient in general sales and associated tasks
- Accepting responsibility for the daily running of the workplace
- Good Communicator and good time management skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Strong customer engagement
Timeline
Team Leader Anaconda
Spotlight Retail Group
11.2015 - Current
Merch Assistant Temp
Anaconda
09.2008
Marketing Assistant
UR1 International
02.2008 - 06.2008
General Pharmacy Assistant
Terry White Pharmacy
01.2003 - 01.2005
Store Manager
Hallam News and Lotto Centre
01.2001 - 01.2002
Sales Assistant
Coles Supermarkets
01.1999 - 01.2001
Sales Assistant
Doveton News and Lotto
01.1996 - 01.1999
Retail Certificate 2 and 3
Year 11
Doveton Secondary College
Apollo software
Metiri Menses
Photography
AGFA / FUJI FILM
No Degree - Team Leader
Anaconda Team Leader
HOBBIES
Being with family and friends, Bush Walking, Cooking, Traveling