Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deepanshu

Melbourne,VIC

Summary

Accomplished Assistant Restaurant Manager at Hungry Jack's, adept in shift management and fostering exceptional guest relations. Proven track record in enhancing customer satisfaction and streamlining financial accuracy, achieving a significant reduction in labor costs. Skilled in staff training and development, ensuring a high-performance team.

Overview

2
2
years of professional experience

Work History

Assistant Restaurant Manager

Hungry Jack's
10.2023 - Current
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Managed team of up to 30 restaurant staff, maintaining exceptional customer service and quality standards.

Assistant Manager

Hungry Jack's
01.2023 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.

Shift Supervisor

Hungry Jack's
05.2022 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Education

National Training College of Australia
Melbourne, VIC

Skills

Shift Management

Food Safety Compliance

Employee Scheduling

Staff Training and Development

Customer Assistance

Guest Relations

Training and mentoring

Performance Evaluations

POS system knowledge

Scheduling and labor control

Problem-Solving

Customer Service

Timeline

Assistant Restaurant Manager

Hungry Jack's
10.2023 - Current

Assistant Manager

Hungry Jack's
01.2023 - 10.2023

Shift Supervisor

Hungry Jack's
05.2022 - 01.2023

National Training College of Australia

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Deepanshu