Gail Henderson - Retail Manager -0477 774 259
Delwyn Keogh
Administration
Rosebery Heights ,NT
Summary
Experienced Internal Administration with over 3 years of experience in Wholesales and Logistics warehousing. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
Certifications
2
2
years of post-secondary education
4
4
years of professional experience
Work History
Internal Administration
TAH Wholesalers Ltd
Darwin , NT
06.2018 - Current
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Increased customer satisfaction by resolving , stock and delivering issues.
- Resolved problems, improved operations and provided exceptional service.
Sales Consultant / Gotcha Photography/Broadbeach
12.2017 - 06.2018
- Excellent customer service, quality assurance for the customers, team player when needed, coordination of customers, reduction on NPUS as much as possible.
Sales Manager
Kiwi Shots Pty Ltd/Auckland
05.2016 - 01.2017
- Management of photographic studio, Presentation of high standards, making appointment with customers to come back, creating customers with direct contact and introduction.
Education
Certificate III in Business Administration (Legal) -
TAFE
09.2018 - 11.2019
Tafe Health and Safety, word processing, write simple documents, create electronic presentation, organize schedules, keyboard accuracy. -
TAFE
09.2018 - 10.2019
Certificate III Contact Centre / - undefined
Business Centre
2015 | Certificate III Contact Centre - undefined
2010 | Sales and Services achieved - undefined
2008 | Promotions and - undefined
Skills
Excellent Customer ServiceCo Ordinator of multiple tasks efficient and effective mannerProviding light hearted yet professional supportResourcefulness to gather knowledge and complete accuratelyWork autonomously to meet deadlines
Records and database administration
Internal management experience
Business office administration
Administration management
Developing internal controls
Accomplishments
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certificate III in Business Administration (Legal)
Interests
Neo Reyes TAH Dry Store Manager -0429 090 733
Shauna Carter TAH Accounts Manager - 0421 769 442
Timeline
First Aid Certificate
08-2020
Certificate III in Business Administration (Legal)
10-2019
Certificate III in Business Administration (Legal) -
TAFE
09.2018 - 11.2019
Tafe Health and Safety, word processing, write simple documents, create electronic presentation, organize schedules, keyboard accuracy. -
TAFE
09.2018 - 10.2019
Internal Administration
TAH Wholesalers Ltd
06.2018 - Current
Sales Consultant / Gotcha Photography/Broadbeach
12.2017 - 06.2018
Sales Manager
Kiwi Shots Pty Ltd/Auckland
05.2016 - 01.2017
2008 | Promotions and - undefined
2010 | Sales and Services achieved - undefined
2015 | Certificate III Contact Centre - undefined
Certificate III Contact Centre / - undefined
Business Centre