Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Denise Moxon

Briar Hill,VIC

Summary

Fun, kind hearted and people focused ,with a strong professional background in hospitality and customer service as a qualified hairdresser.

Renowned for my ability and dedication in providing exceptional customer service by going above and beyond to create a memorable outcome.

Developed a genuine love and interest in meeting new people and connecting with them, which in turn has developed a larger business clientele.

Working in a fast pace environment, l learnt to be calm under pressure and solution-focused, within a positive team -oriented group.

Seeking to transition into a cabin crew role with Virgin Australia, where l can bring my wonderful transferrable interpersonal skills, a safety conscious mind, warm smile and professionalism to enhance the passenger's experience.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Senior Hairdresser

Business Owner of Glamorous Styling
2016 - Current
  • Manage the expectations of approximately 300 clients, that l have built up over time, due to my skills, care and professionalism


  • Exceptional service to a diverse clientele , ensuring each client left the salon, satisfied, valued and feeling wonderful


  • Listening to clients needs, then accommodating by going above and beyond to help


  • Trained and mentored Apprentices in customer care, techniques in styling with attention to detail and problem solving resolutions


  • Oversee and handle complaints, with professionalism and confidence, turning potential issues into a positive experience


  • Coordinated a great team of staff, to support each other, managing high pressure appointment schedules, while remaining calm, clearheaded and courtesy




Hairdresser

Hair and Body Workshop
2008 - 2016
  • Re-commenced my professional hairdressing career, following the birth of my children
  • Coordinating appointments, assisting customer enquires and complaints. Successfully resolving these, to benefit the salon and clients
  • Enhanced a team-orientated group of employees, in meeting daily service goals and targets
  • Supervised and trained Apprentices in customer interaction, product use and salon procedures
  • Developed a large clientele by being authentic, skillful, and putting people first. Which lead me to pursue and operate my own business

Apprentice Hairdresser/Hairdresser

Saxon Hair Design
1995 - 2007
  • Commenced my Apprenticeship in Hairdressing. Trained and supervised in a team of seven professional hairdressers
  • Learnt to be adaptable, team -focused and quick to learn new techniques and skills, with hands on experience
  • Developed a great range of interpersonal skills from being around a diverse range of customers and staff
  • Taught resilience from working long periods under pressure at peak times
  • Acquired and maintained, high grooming, hygiene standards and safety regulations in line with the hairdressing industry

Education

Certificate III in Hairdressing (Apprenticeship) -

Flagstaff College of Technical Further Education
Melbourne, VIC

Skills

  • Outstanding interpersonal and Communication skills
  • Adaptable, team-focused and quick to learn new techniques
  • Resilient, confident and professional
  • Connect easily with a diverse range of customers
  • Ability to solve problems and assist clients calmly and confidently
  • Strong attention to detail
  • Maintain high hygiene and safety standards in line with the industry's regulations
  • Immaculate personal grooming and presentation
  • Thrive in high energy environments

Certification

Evidence of Covid-19 vaccination. Issues by Australian Government.

Victoria Drivers Licence. Issued by Vic Roads.

I have a current drivers licence. I have never had any driving convictions.

HLTAID011-Provide First Aid certification.

SITHFAB002-Responsible Service of Alcohol (RSA) certification.




Interests

  • Traveling and meeting new people with interesting stories on travel and their life
  • Keeping fit by going to the gym
  • listening to podcasts on self development
  • dining out with family and friends

Timeline

Senior Hairdresser

Business Owner of Glamorous Styling
2016 - Current

Hairdresser

Hair and Body Workshop
2008 - 2016

Apprentice Hairdresser/Hairdresser

Saxon Hair Design
1995 - 2007

Certificate III in Hairdressing (Apprenticeship) -

Flagstaff College of Technical Further Education
Denise Moxon