Summary
Overview
Work History
Education
Skills
Timeline
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Denise Parsons

Urunga,NSW

Summary

Dynamic professional with a strong customer service focus and proven multitasking abilities, honed at Club Urunga. As a self-employed business owner, I enhanced operational efficiency and developed effective marketing strategies. Experienced in patient care, I excel in fostering collaborative environments and maintaining high standards in service delivery.

Overview

30
30
years of professional experience

Work History

Bar Staff Member

Club Urunga
02.2024 - Current
  • Provided exceptional customer service in fast-paced bar environment.
  • Assisted with inventory management and stock replenishment during shifts.
  • Maintained cleanliness and organization of bar area to ensure compliance with safety standards.
  • Prepared and served beverages according to standard recipes and customer preferences.
  • Supported team members during peak hours to enhance service efficiency.
  • Collaborated with team to create a positive atmosphere for patrons and staff alike.

Business Owner

Self Employed
02.2011 - 01.2024
  • Developed and implemented operational processes to enhance customer service efficiency.
  • Managed daily business operations, ensuring seamless workflow and high-quality service delivery.
  • Created marketing strategies utilizing social media platforms to boost brand visibility and engagement.
  • Analyzed customer feedback to identify areas for improvement in product offerings and service quality.
  • Oversaw inventory management, maintaining optimal stock levels to meet customer demand effectively.
  • Trained new employees on operational procedures, fostering a collaborative team environment.
  • Established vendor relationships to negotiate favorable terms and improve supply chain efficiency.

AIN Cert 4

Catholic Healthcare Ozanam Villa
08.1995 - 01.2011
  • Provided compassionate patient care, assisting with daily living activities and promoting comfort.
  • Collaborated with healthcare teams to develop and implement individualized care plans for residents.
  • Monitored and documented patient vital signs, ensuring accuracy and timely reporting to nursing staff.
  • Trained and mentored new nursing assistants, fostering a collaborative work environment.
  • Assisted in the administration of medications under supervision, adhering to safety protocols and regulations.
  • Implemented infection control procedures, enhancing overall safety standards within the facility.
  • Improved patient mobility through tailored exercise programs, contributing to enhanced quality of life.

Education

High School Diploma -

Orara High School
Coffs Harbour, NSW
11-1982

Skills

  • Strong multitasking
  • Team player attitude
  • Customer service focus
  • Cash handling expertise
  • Small business operations
  • Planning and execution
  • Vendor relations
  • Business marketing
  • Business management and development
  • Patient care
  • Direct patient care
  • Reliable team player
  • Collecting vital signs

Timeline

Bar Staff Member

Club Urunga
02.2024 - Current

Business Owner

Self Employed
02.2011 - 01.2024

AIN Cert 4

Catholic Healthcare Ozanam Villa
08.1995 - 01.2011

High School Diploma -

Orara High School

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Denise Parsons