Denise Wilkes

• Provide sales and customer service assistance to walk-in traffic
• Consult with clients via teams, email, phone & face to face appointments.
• Use consultative sales techniques to understand customer needs and recommend relevant products.
• Customise floor plans & facades using paint & hand drawn sketches.
• Investigate blocks to prepare detailed Preview Estimates & Geosites using Canibuild, NSW Planning Portal & various other information platforms.
• Maintain client data base & follow up potential leads.
• Promote & Sell all ranges of homes from entry level to high end.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Convert Leads to Deposits & complete all related paperwork.
• Negotiated contracts with clients and developed relationships with key personnel.
• Liaise with Land Sales Consultants & Real Estate Agents to promote referrals.

ACHIEVEMENTS

Awarded Metricon NSW Salesperson of the Year for 2021.

Awarded Metricon $20 Million Plus Sales for 2021.

Sold 98 homes in 2021.

Same job description as shown in current position.

ACHIEVEMENTS

Awarded MOJO homes 2nd highest sales for 2017.

• Promote & sell investment resort villas, beach houses, residential house & land packages.
• Liaise with builders to develop house & land package concepts & organise promotional material.
• Maintain Data base & follow up potential leads.
• All Office Administration duties.

• Developed customer relations with clients & suppliers.
• Liaised with clients during whole building process.
• Assisted clients with selections.
• Promoted & sold/leased commercial & residential properties.
• Created & implemented marketing strategies resulting in new contracts.
• Engineered & co-ordinate creation of updated website.
• Developed & streamlined office procedures.
• Assisted with preparation of Tenders for Department of Housing & multi unit projects.