Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Denisse Arroyo

Gold Coast

Summary

Motivated and adaptable professional with experience in retail, customer service, and administration in both in-store and office environments. Currently studying Leadership and Innovation, providing flexible work availability. Strong communicator, proactive team player, and quick learner. Excited to leverage diverse skill set to contribute effectively in a dynamic work environment.

Overview

11
11
years of professional experience

Work History

Retail Assistant

ZARA
11.2024 - Current
  • Delivered personalised customer service and product recommendations.
  • Maintained visual merchandising to meet brand standards.
  • Performed daily POS operations, returns and cash handling.

Brand Marketing Lead

AR HOLDINGS - FOREVER 21
01.2015 - 11.2023
  • Analyzed sales data to optimize marketing efforts for maximum ROI.
  • Collaborated with creative agencies to develop impactful advertising materials.
  • Coordinated promotional events and product launches that increased brand visibility.
  • Brand positioning, digital strategy.
  • Evaluated consumer behaviours and purchasing patterns to inform promotional campaigns.

Education

Advanced Diploma - Leadership and Innovation

Greystone
Brisbane, QLD
02-2027

MBA - MASTER IN BUSINESS MANAGEMENT & MARKETING

CEREM
Spain
01-2022

Skills

  • Customer Service Excellence
  • Spanish - Native
  • English - Upper Intermediate
  • Open to Feedback and Continuous Improvement
  • Administrative Support
  • Conflict Resolution
  • Attention to Detail
  • Teamwork and Time Management

Timeline

Retail Assistant

ZARA
11.2024 - Current

Brand Marketing Lead

AR HOLDINGS - FOREVER 21
01.2015 - 11.2023

Advanced Diploma - Leadership and Innovation

Greystone

MBA - MASTER IN BUSINESS MANAGEMENT & MARKETING

CEREM

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Denisse Arroyo