Desley Chopping
Marian,QLD
Summary
Dynamic and dedicated professional with experience at Woolworths Supermarket, excelling in safety awareness and efficient stocking. Recognized for enhancing customer satisfaction through meticulous product placement and effective problem-solving. A quick learner with strong critical thinking skills, committed to maintaining cleanliness and hygiene in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Night Shift Filler
Woolworths Supermarket
08.2012 - Current
- Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
- Enhanced store presentation by maintaining clean and organized shelves during nightly shifts. Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.
- Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently. Increased customer satisfaction with timely and accurate stocking of products in their designated areas. Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
Online Personal Shopper
Woolworths Supermarket
06.2023 - Current
- Implemented efficient order processing systems to improve turnaround times. Consistently met deadlines and quality goals for accuracy and timeliness. Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route. Helped customers locate products and checked store system for merchandise at other sites.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients. Tracked substitutions and informed customers of changes. Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Skills
- Safety awareness
- Cleanliness and hygiene
- Efficient stocking
- Heavy lifting
- Product rotation
- Effective problem solving
- Basic mathematical skills
- Quick learner
- Critical thinking
License
- Manual Car License
Timeline
Online Personal Shopper
Woolworths Supermarket
06.2023 - Current
Night Shift Filler
Woolworths Supermarket
08.2012 - Current