Desmond Hedditch
Wodonga,VIC
Summary
Managing Director promoting more than 30 years of expertise successfully working with leading organizations in the Medical Imaging industry. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management.
Overview
40
40
years of professional experience
Work History
Owner/Managing Director
ARO Systems
02.2001 - Current
- Service, Sales & Repairs on Medical/Photographic Imaging Equipment.
- Managed daily operations of business.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
Service/Sales Engineer
Agfa-Gevaert Pty Ltd
Wodonga, Melbourne
04.1988 - 01.2001
- Advised customers on use of products or services.
- Identified customer needs and developed solutions
- Troublehshooting of issues
Technician
Medical Applications Pty Ltd
Melbourne
11.1984 - 04.1988
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
Education
Certificate of Technology (Electronics), Certificate in Basic Electronics - Electrical, Electronics And Communications Engineering
Royal Melbourne Institute of Technology
Melbourne, Victoria01-1991
Skills
- Business Management
- Regulatory Compliance
- Consulting and Client Service
- Senior Technical Support - Equipment and Software
- Solution Architecture
- Use Licence: Medical Diagnostic X-Ray Apparatus – Servicing and testing of Medical Radiation Apparatus
Directorships
Aware Industries, 2013, 2017, http://awcc.edu.au/aware/, Providing work for people with disabilities.
Certifications
- ACT DHS Use Licence: Medical Diagnostic X-Ray Apparatus - Servicing and testing of Medical Radiation Apparatus
- NSW EPA Licence: Use for Installing and/or Servicing Radiation Apparatus
- VIC DHS Use Licence: Medical Diagnostic X-Ray Apparatus - Servicing and testing of Medical Radiation Apparatus
- TAS DHS Use Licence: Medical Diagnostic X-Ray Apparatus - Servicing and testing of Medical Radiation Apparatus
Awards
- Rotary Youth Leadership Seminar Award (1986)
- SES 5 Years of Service (1999)
- SES 10 Years of Service (2004)
- City of Wodonga Eagle Award (Citizen of the Month) (2006)
- SES 15 Years of Service (2011)
- National Medal (15 years' service, Emergency Services Medal) (2011)
Training
- Continuous training on Image information Systems products both inhouse and
online., iQ-VIEW, iQ-VIEW_VET, iQ-WEBX, VET-WEBX, iQ-WORKLIST - Carestream Training with William Green (Sydney), 2012, CS7600 PSP Scanner,
Carestream CS2100 and CS2200 Intraoral X-ray Systems - Carestream Health Training Certification (Melbourne), 2008, DryView DV6800
Installation/service Training, DirectView CR975 Installation/service
Training, DirectView CR850 Installation/service Training, Kodak Point of Care
CR120/140/260 Installation/service Training - AGFA Polaris X Service Training - Belgium, 2007
- Wodonga TAFE NREL 1&2 Disconnect Reconnect of Electrical Equipment, 2005,
Achieved, Electrical Principles and Safety, Disconnect/Reconnect - Kodak Service Training DV8900 (1-week course), 2005
- APINS Radiation Safety for X-Ray Equipment Personnel, 2004
- Wodonga TAFE Visual Inspection of Electrical Leads and Appliances and
the Use of ‘Portable Appliance Testers’, 2004 - Wodonga TAFE Diploma of Computer Systems, 2002
- Wodonga TAFE Diploma Certificate IV in Electronics, 2002
- Wodonga TAFE Cisco Network Academy Program, 2001
- AGFA DI3000 Service Training, 1998
- Learning International Professional Selling Skills, 1997
- Compumedics - Radiology Image Transmission System, 1996
Timeline
Owner/Managing Director
ARO Systems
02.2001 - Current
Service/Sales Engineer
Agfa-Gevaert Pty Ltd
04.1988 - 01.2001
Technician
Medical Applications Pty Ltd
11.1984 - 04.1988
Certificate of Technology (Electronics), Certificate in Basic Electronics - Electrical, Electronics And Communications Engineering
Royal Melbourne Institute of Technology
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