Destiny Benn
Glenreagh ,NSW
Summary
A dedicated and compassionate individual seeking a position in anything at the moment. Bringing over 4 years of experience in customer-facing roles, with a strong focus on communication, problem-solving, and working with diverse groups of people. Experienced in working under pressure, maintaining a positive attitude, and contributing to a team-focused environment. Eager to apply my interpersonal skills and work ethic to a team.
Overview
4
4
years of professional experience
Work History
Shop Assistant
Kmart
01.2023 - 01.2023
- Delivered high-quality customer service in a retail environment, assisting customers with product selection and inquiries.
- Provided support to team members, contributing to store operations and maintaining a safe and welcoming environment.
- Demonstrated patience and empathy when handling customer concerns, ensuring a positive shopping experience.
- Developed a strong understanding of customer needs.
Shop Assistant
Fresco Market Place
01.2022 - 01.2023
- Worked directly with customers, offering assistance, answering questions, and ensuring they had a positive shopping experience.
- Developed strong communication skills, particularly in working with different people, including the elderly and those with diverse needs.
- Collaborated with team members to ensure the smooth operation of the store and efficient customer service.
- These experiences have strengthened my ability to provide empathetic support and meet the needs of individuals in a variety of settings.
Shop Hand
Vietnam Journey
01.2021 - 01.2023
- Assisted customers with product inquiries and ensured a positive experience during their visit.
- Managed stock levels, ensured products were accessible, and helped maintain a clean and organized store.
- Developed a strong sense of responsibility and empathy while interacting with diverse groups of customers, particularly in busy and high-pressure situations.
- Gained valuable experience in providing assistance and support, key skills needed for working in individual support roles.
Crew Member
KFC
01.2021 - 01.2021
- Provided customer service in a fast-paced environment, ensuring that customer orders were handled efficiently.
- Worked collaboratively with team members to ensure smooth operations and satisfied customers.
- Responsible for cleaning and maintaining a hygienic workplace, ensuring the safety and comfort of both customers and staff.
- Skills in customer interaction, problem-solving, and teamwork are directly transferable to the individual support sector.
Customer Service
Domino’s Pizza
01.2019 - 01.2020
- Effectively maintaining a high level of customer satisfaction.
- Engaged with customers to resolve any issues or concerns in a polite and helpful manner.
- Worked in a team environment, coordinating with kitchen staff to ensure timely delivery of orders.
- The customer interaction experience has helped me develop skills in conflict resolution, active listening, and providing support to individuals.
Education
Orara High School
Coffs Harbour Nsw Skills
- Excellent Communication and Interpersonal Skills
- Strong Problem-Solving Abilities
- Ability to Work Under Pressure and in Fast-Paced Environments
- Team Collaboration and Coordination
- Current RSA license
- Time Management and Multitasking
- Knowledge of Workplace Health and Safety Practices
- Adaptability and Empathy in Client-Facing Roles
- Customer Service Experience
- NDIS workers check
Timeline
Shop Assistant
Kmart
01.2023 - 01.2023
Shop Assistant
Fresco Market Place
01.2022 - 01.2023
Shop Hand
Vietnam Journey
01.2021 - 01.2023
Crew Member
KFC
01.2021 - 01.2021
Customer Service
Domino’s Pizza
01.2019 - 01.2020
Orara High School