Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Deuti Gurung

16 Aniseed St, MICKLEHAM

Summary

Dynamic Cafe manager/ Barista with extensive experience at Cafe treeo, excelling in inventory management and customer service. Proven ability to enhance operational efficiency while training staff and ensuring high-quality service. Adept at cash management and fostering team collaboration, consistently prioritizing customer satisfaction in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cafe Manager/ Barista

Cafe treeo
Coffs Harbour
07.2022 - 11.2024
  • Reported to kitchen chefs before start of shift to receive assigned station, daily specials and other pertinent information.
  • Scheduled shift rotations for employees to maximise operational efficiency while minimising labor costs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Ensured all work areas were kept clean and hygienic according to health regulations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Took inventory of supplies and equipment and placed new orders to maintain stock levels.
  • Responsible for daily cash management.

Head Barista

Yamanote atelier
Ras Al Khaimah
02.2021 - 06.2022
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at end of shift.
  • Provided excellent customer service by promptly responding to customer inquiries and complaints.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Created signs and displays to advertise store products or events.
  • Inspected coffee grounds for freshness and replaced them as needed throughout the day.
  • Verified that all equipment was functioning properly before opening the café for business each day.

Barista

Trisara, Durbarmarg
Kathmandu, Nepal
10.2018 - 01.2021
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
  • Memorized official and off-menu coffee and tea preparations.
  • Collected payments and provided accurate change.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Education

High School Diploma -

Neelkantha Higher Secondary School
Dhading, Nepal
01-2015

Some College (No Degree) - Business Management

Ganesh Himal Campus
Dhading, Nepal

Skills

  • Inventory management
  • Customer service
  • Cash management
  • Team collaboration
  • Communication skills
  • Barista skills

Languages

English, Nepali
Full Professional

Accomplishments

  • Employee of the Month, Yamanote Atelier (2021)
  • 1st Runner-Up, Latte Art Throwdown (Coffee Skills Program, Sharjah), 2022

Timeline

Cafe Manager/ Barista

Cafe treeo
07.2022 - 11.2024

Head Barista

Yamanote atelier
02.2021 - 06.2022

Barista

Trisara, Durbarmarg
10.2018 - 01.2021

High School Diploma -

Neelkantha Higher Secondary School

Some College (No Degree) - Business Management

Ganesh Himal Campus

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Deuti Gurung