Dev Saldanha
Sydney,NSW
Summary
I’m an ambitious researcher, passionate about making a meaningful impact through my work. I enjoy tackling complex challenges efficiently, making sure to take the time to delve into the depths of the tools and topics surrounding my area of interest to form the best solution available. This means developing skills in a range of tech, financial and intellectual scopes to gain wholistic pictures of whats best for a project. I also excel at communicating ideas clearly, ensuring collaboration across teams. Efficient, clear and strong science communication is something I'm passionate about.
My goal is to drive positive change in my field and communicate them effectively to transform lives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administration Officer
RA1 Asset Management
02.2024 - 10.2024
- Manage client relations with over 120 clients
- Recorded data and maintained source documentation following good documentation practices.
- Maintained detailed records of all clients handled, ensuring easy accessibility and proper documentation procedures were followed.
- Compiled data into reports and disseminated to company for review.
Customer Experience Coordinator/ Mortgage Broker
BorrowerFirst
06.2022 - 11.2023
- Spent a year working as a mortgage broker and customer experience coordinator
- Consulted with 100's of possible clients and consistently hit sales KPI's to produce admirable results
- Introduced personalized follow-up procedures after resolving complaints, increasing positive feedback from customers about their experiences.
- Handled data driven solutions for outgoing marketing and updated company to modern technological solutions for in house client management
- Trained new team members on company guidelines and best practices for exceptional customer service delivery.
Youth Mentor / Contact Supervisor
Connecting Families
12.2020 - 09.2021
- Working in supervising court ordered child contacts, or at-risk youth mentoring working with over 25 families
- Strong interpersonal relations and difficult situation communication skills
- Detail oriented observational report writing
- Complex problem solving
- Safety management - working with children
- First aid qualified
Education
Bachelor of Biotechnology (Honours) - Genomics And Stem Cells
UNSW
Randwick, NSW10.2024
Certificate IV - Finance and Mortgage Broking
Entry Education
Sydney, NSW01.2022
High School Diploma -
Patrician Brothers College
Blacktown, NSW10.2019
Skills
- Strong communication
- Literature reviews
- Microsoft Office
- R Programming
- Python Programming
- Zotero proficiency
- Research Project Design
- Time Management
- Laboratory Operations
- Teamwork and Collaboration
- Analytical Thinking
- Complex Problem-Solving
Certification
- Criminal History Check, NSW Police taken 12/01/22
- Drivers Licence exp. 01/01/26
- Ethics Training and Compliance Certificate– Ethics & Compliance Initiative.
Timeline
Administration Officer
RA1 Asset Management
02.2024 - 10.2024
Customer Experience Coordinator/ Mortgage Broker
BorrowerFirst
06.2022 - 11.2023
Youth Mentor / Contact Supervisor
Connecting Families
12.2020 - 09.2021
Bachelor of Biotechnology (Honours) - Genomics And Stem Cells
UNSW
Certificate IV - Finance and Mortgage Broking
Entry Education
High School Diploma -
Patrician Brothers College
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