Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

DEVANGI KATARA

TRUGANINA,VICTORIA

Summary

Proven track record in enhancing client quality of life at SCOPE AUSTRALIA through empathetic care and robust safety management. Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Disability-support-worker

SCOPE AUSTRALIA
10.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.

Retail Sales Assistant

MYER PTY LTD
09.2009 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Increased sales by providing exceptional customer service and product knowledge.
  • Worked with loss prevention in monitoring shopper behavior.

Education

CERTIFICATE IV IN DISABILITY

ARIZONA COLLAGE
MELBOURNE
04.2024

BACHELOR OF COMMERCE

Central Queensland University
Melbourne, VIC
10.2007

Skills

  • Daily living assistance
  • Housekeeping and meal preparation
  • Personal Care
  • Independent Living Support
  • Documentation skills
  • Computer Skills
  • Safety Management

Certification

CERTIFICATE IN IV IN DISABILITY CHC43115

A FIRST AID AND CPR CERTIFICATE




Additional Information

ASUTRALIAN DRIVE LICENCE AND RELIABLE OWN CAR

WORKING WITH CHILDREN CHECK

NDIS WORKER SCREENING CHECK

POLICE CHECK

FIRST AID AND CPR CERTIFICATE


Languages

English
Full Professional
HINDI
Native or Bilingual
GUJARATI
Native or Bilingual

Timeline

Disability-support-worker

SCOPE AUSTRALIA
10.2023 - Current

Retail Sales Assistant

MYER PTY LTD
09.2009 - Current

CERTIFICATE IV IN DISABILITY

ARIZONA COLLAGE

BACHELOR OF COMMERCE

Central Queensland University

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