Dhanushka Kushlani Hidella Arachchige
Melbourne,VIC
Summary
Hardworking & Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Retail Assistant
Cargils Food city
Horana, Sri Lanka
11.2022 - 05.2023
- Provided excellent customer service by attending to customer needs in a timely manner.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Engaged with customers and recommended products based on needs and requests.
- Assisted in setting up promotional displays, signage and window displays.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
Senior Accounts Executive
The Lanka Hospitals Co PLC
Colombo 05, Sri Lanka
03.2013 - 07.2023
- Reconciled bank statements on a regular basis to ensure accuracy of records.
- Conducted internal audits of accounts payable, accounts receivable, payroll and general ledger processes.
- Maintained an accurate record-keeping system for all transactions including accounts payable and receivable invoices, bank deposits.
- Analyzed current business operations to identify areas of improvement in terms of cost savings or increased efficiency.
- Tracked expenses against approved budgets to ensure fiscal responsibility.
- Coordinated external audits by providing requested information in a timely manner.
Accounts Executive
Wijitha Finance Pvt Ltd
Padukka, Sri Lanka
03.2011 - 02.2013
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities.
- Prepared and submitted expense reports on behalf of team members.
- Performed month-end closing activities such as journal entries, accruals, reconciliations.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Assisted in the preparation of financial statements, budgets and forecasts for the company.
- Reconciled bank accounts on a monthly basis to ensure accuracy of records.
Accounts Assistant
Wijitha Trading and Investment pvt Ltd.
Padukka, Sri Lanka
08.2009 - 02.2011
- Processed company receipts, sales invoices and payments from customers and suppliers.
- Entered employee records, time cards and miscellaneous deductions for payroll.
- Provided administrative support to the accounting department as required.
Junior Accounts Assistant
Finchem Pvt Ltd.
Colombo, Sri Lanka
06.2008 - 07.2009
- Collaborated with members of the finance team on special projects.
- Developed relationships with vendors to secure favorable terms and discounts.
- Verified accuracy of invoices, purchase orders and other documents.
Education
Master of Science - Master of Professional Accounting
RMIT University
Melbourne, VIC07.2023
Bachelor of Science - Business Administration
University of Sri Jayawardenapura
Sri Lanka03.2014
Some College (No Degree) - AAT - Member
Association of Accountants Technicians of Sri Lank
ColomboSome College (No Degree) - Diploma in English
Aquinas College
Sri LankaSkills
- Inventory Tracking
- Customer Assistance
- Product Knowledge
- Store Organization
- Returns and Exchanges
- Team Cooperation
- Staff Support
Timeline
Retail Assistant
Cargils Food city
11.2022 - 05.2023
Senior Accounts Executive
The Lanka Hospitals Co PLC
03.2013 - 07.2023
Accounts Executive
Wijitha Finance Pvt Ltd
03.2011 - 02.2013
Accounts Assistant
Wijitha Trading and Investment pvt Ltd.
08.2009 - 02.2011
Junior Accounts Assistant
Finchem Pvt Ltd.
06.2008 - 07.2009
Master of Science - Master of Professional Accounting
RMIT University
Bachelor of Science - Business Administration
University of Sri Jayawardenapura
Some College (No Degree) - AAT - Member
Association of Accountants Technicians of Sri Lank
Some College (No Degree) - Diploma in English
Aquinas College