Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Dharmikkumar Kachhadiya

Balcatta,WA

Summary

Results-driven and customer-focused professional with more than one of experience in delivering exceptional service and satisfaction. Proven expertise in problem resolution, effective communication, and exceeding performance targets. Seeking a customer representative role where my dedication to customer success and strong interpersonal skills can contribute to Company's success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Fruit and Veg Assistant

Preston Street IGA
04.2024 - Current

Efficiently restocked and maintained fresh produce displays.

Expertly cut and prepared fruits and vegetables for display.

Maintained consistent quality and presentation in half sections.

Inspected produce for quality and freshness.

Organized and rotated stock to minimize waste.

Assisted customers with product selection and inquiries.


Customer Service Representative

Dominos Inglewood,
10.2022 - 12.2023

Enhanced customer experience through tailored product recommendations.

Executed cross-selling and upselling strategies to boost revenue.

Increased average transaction value via effective cross-selling techniques.

Communicated effectively via phone, email, and chat.

Managed high-volume customer interactions professionally.

Customer service representative and Baker

The Cheesecake Shop, Myaree
10.2022 - 04.2023

Assisted customers with cake selection and customization.

Delivered exceptional customer service in a fast-paced cake shop.

Skilled in baking a variety of cakes, pastries, and breads.

Managed ingredient inventory and ensured timely replenishment.

Handled transactions and resolved customer issues


Education

Master's in Electrical Power Engineering -

Edith Cowan University
Perth, Australia
06.2024

Bachelor's in Electrical Engineering -

LDRP-ITR
Gandhinagar, India
01.2020

Skills

  • Continuous Learning
  • Customer relationship building
  • Time Management
  • Quick learner
  • Self-Motivation
  • Communication skills
  • Leadership skills
  • Computer skills

Languages

English
Gujarati
Hindi

References

  • Parin Suvagiya, BP Wembley, 0478 903 355
  • Urmil Desai, BP Currambine, 0478 577 462
  • Harsh Soni, BP Rosegarden, 0478 507 812

Timeline

Fruit and Veg Assistant

Preston Street IGA
04.2024 - Current

Customer Service Representative

Dominos Inglewood,
10.2022 - 12.2023

Customer service representative and Baker

The Cheesecake Shop, Myaree
10.2022 - 04.2023

Master's in Electrical Power Engineering -

Edith Cowan University

Bachelor's in Electrical Engineering -

LDRP-ITR
Dharmikkumar Kachhadiya