Summary
Overview
Work History
Education
Skills
Certification
Online Tools
Timeline
Generic

DHRUV VEKARIYA

Brisbane,QLD

Summary

I am currently pursuing a Master of Business Administration with experience in customer service, Console operations, and organizational management. I am passionate about developing marketing strategies, generating innovative ideas to increase productivity, and building trust of both employees and clients. Eager to learn and grow in a professional environment, I aim to use my skills and knowledge to contribute to the success of the organization.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Console Operator

7 Eleven
10.2023 - Current
  • Handling store software to manage and analyze daily transactions.
  • Excellent in stock ordering and maintaining relationships with vendors.
  • Managing daily Excel sheets for fuel usage and profits.
  • Resolving customers' issues by discussing them with management and team members.
  • Even in busy periods, I prefer to provide supportive information to the customers when they need it.

Customer Service Representative

Burrito Bar
08.2023 - 10.2023
  • Fulfilled all the council's requirements and food safety policies in every council's meetings.
  • Set weekly store targets, and worked on them to achieve upselling goals.
  • Suggested menu options to customers based on their tastes, and provided information on some ingredients.
  • I took online orders and bookings via phone calls and emails, and managed them within timelines.
  • I answered customers' reviews on the store's platform for their satisfaction.

Education

Master's Degree - Business Administration

Kaplan Colledge
07.2025

Bachelor of Commerce -

Veer Narmad South Gujarat University
01.2022

Skills

  • Management and organizational skills
  • Ability to work independently and in a team
  • Handle multiple tasks simultaneously
  • Budget management and cost control

Certification

AWS Data Analytics Learning Plan - 29 November, 2024

Generative AI by NVIDIA - 19 December, 2024

Online Tools

  • Data Analysis : Excel, Microsoft Office
  • Business Intelligence Tools : Tanleau, Poer BI, Exploratory, Orange

Timeline

Console Operator

7 Eleven
10.2023 - Current

Customer Service Representative

Burrito Bar
08.2023 - 10.2023

Master's Degree - Business Administration

Kaplan Colledge

Bachelor of Commerce -

Veer Narmad South Gujarat University

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DHRUV VEKARIYA