Diana Jurisic
East Melbourne ,VIC
Summary
Seasoned and passionate real estate professional bringing proven skills in all aspects of residential property management, including end-to-end portfolio management, leasing, and new business. Equipped with a deep understanding of the challenging nature of the industry and dedicated to deepening productive relationships and providing a positive experience for all clients and stakeholders. Offering over ten years of experience paired with a goal-oriented and performance-minded approach. Hardworking and passionate rental agent with strong organisational skills, ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Senior Property Manager
RT Edgar
06.2019 - Current
- End to end management of a portfolio of 140 local properties.
- Provided training and mentoring to junior staff on an ongoing basis, focusing on problem solving strategies and pitfall avoidance.
- Fine-tuned policies, procedures and office practices.
- Provided advice to rental providers regarding asset management and relevant legislation.
- Investigated and effectively resolved any tenant complaints.
- Attracted tenants by advertising vacancies and held open for inspections for potential renters.
- Coordinated appointments to show marketed properties.
- Kept properties in compliance with local, state and federal legisiation.
- Effectively dealt with a diverse range of stakeholders including insurance companies, trades people, Owners Corporations, rental providers and renters, all of whom often have competing interests.
Senior Property Manager
Biggin Scott
06.2016 - 05.2019
- Worked autonomously to manage a portfolio of 150 properties.
- Undertook all tasks associated with the management of the portfolio including the overseeing of the arrears and organisation of maintenance tasks.
- Conducted regular routine inspections and ingoing/vacate inspections as required.
- Introduced and monitored effective lease renewal procedures to maintain high occupancy rates.
- Communicated effectively with owners, renters and prospective renters.
- Prepared VCAT applications and attended VCAT Hearings as required.
- Regularly participated in company run training workshops.
Property Manager (Maternity Leave Position)
Hocking Stuart
06.2014 - 06.2016
- End to end management of three portfolios across separate Hocking Stuart offices.
- Demonstrated proficiency with Console software and Inspection Express.
- Liaised with Level Crossing authorities to facilitate the purchase and acquisition of properties within the newly proposed rail corridor.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Property Manager
Woodards
03.2012 - 05.2014
- End to end management of a portfolio of 145 properties that were previously managed by the Department Manager.
- Demonstrated proficiency with RP Office software and Inspect Real Estate.
- One of four New Business specialists, overseeing the take over and acquisition of new managements and managing the initial phase of the tenancy.
- Attended industry training sessions held by the REIV and in house at Woodards head office in Camberwell.
Assistant Property Manager/Office Administrator
Ray White
02.2012 - 08.2012
- Hosted bi-weekly open for inspections for all vacant properties.
- Vetting applicants and performing due diligence to select appropriate tenants.
- Drafted advertising copy and uploaded properties onto marketing and media websites.
- Uploaded information into relevant computer software such as REST and My Desktop.
- Interacted with clients by phone, email, or in-person to provide customer service support.
- Coordinated communications, recordkeeping, and other administrative functions.
Education
Diploma of Property - Agency Management
Entry Education
2023
Certificate of Property Services (Real Estate) -
NMIT
Melbourne, VIC2021
Certificate IV in Building And Construction - Building And Construction
Business Professionals Group
Melbourne, VIC2013
Bachelor of Science - Psychology
La Trobe University
Melbourne, VIC01.2002
Skills
- New Business
- Portfolio Management
- Leasing
- Rental appraisals
Languages
Croatian
Professional Working
Timeline
Senior Property Manager
RT Edgar
06.2019 - Current
Senior Property Manager
Biggin Scott
06.2016 - 05.2019
Property Manager (Maternity Leave Position)
Hocking Stuart
06.2014 - 06.2016
Property Manager
Woodards
03.2012 - 05.2014
Assistant Property Manager/Office Administrator
Ray White
02.2012 - 08.2012
Diploma of Property - Agency Management
Entry Education
Certificate of Property Services (Real Estate) -
NMIT
Certificate IV in Building And Construction - Building And Construction
Business Professionals Group
Bachelor of Science - Psychology
La Trobe University
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