Diana Rosero
Brisbane,QLD
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Beverage Attendant / Waitress
Felons Brew Pub
06.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Coordinated with kitchen staff for timely order delivery, providing a seamless dining experience for guests from start to finish.
Skills
- Guest Services
- Payment Processing
- Food Station Setup
- Food Running
- Team Collaboration
- Order taking
Certification
Responsible Service of Alcohol
Timeline
Food and Beverage Attendant / Waitress
Felons Brew Pub
06.2023 - Current
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