Diana Rwehumbiza
Park Ridge
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Retail Assistant
Tahitian Lime
2023.08 - 2024.03
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelled items, and arranged according to size or colour.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
- Maintained a tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Handled returns and exchanges professionally, adhering to company policies while prioritising customer satisfaction.
Social Media Personel
Flowerlady Portdouglas
2017.01 - 2020.12
- Improved customer engagement through timely responses to inquiries on various social media platforms.
- Increased brand awareness by developing and implementing creative social media campaigns.
- Created visually appealing graphics for posts, enhancing overall aesthetic appeal of social media profiles.
- Managed multiple social media accounts simultaneously, maintaining consistent voice and message across platforms.
- Analyzed social media data to identify trends and optimize future content strategies for better results.
Education
BBA - Business of Business Administration In Marketing
University of Namibia
Namibia05.2012
Skills
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Customer Service
- Reliable and Responsible
- Honest and Dependable
- Team Leadership
Timeline
Retail Assistant
Tahitian Lime
2023.08 - 2024.03
Social Media Personel
Flowerlady Portdouglas
2017.01 - 2020.12
BBA - Business of Business Administration In Marketing
University of Namibia
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