Diljyot KAUR
Canberra ,ACT
Summary
Dependable and detail-oriented professional committed to contributing to company success. Proficient in reading comprehension, report preparation, records management, and database maintenance. Known for accuracy, organisational skills, and data integrity. Adept at developing critical thinking and study habits in students, with diverse teaching methods. Recognised for exceptional customer service, product knowledge, and resource coordination. Skilled in adapting instructional content for diverse learners and integrating technology into education. Strengths include: – Proficient in data entry and management software – Effective communication and interpersonal abilities – Recognised for maintaining high data integrity and security standards – Reputation for developing tailored educational content and strategies – Unique combination of legal knowledge and practical administrative skills, tailored to support and enhance organisational operations
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant (APS4)
The Australia Institute
05.2025 - Current
- Provided high-level administrative and editorial support to the Institute’s communications and research teams. Demonstrated strong organisational and analytical capabilities by overseeing the transcription, curation, and thematic analysis of public event footage. Assisted in streamlining archival processes and supported the accurate representation of public discourse in research outputs.
- Highlights:
- Transcription Oversight: Transcribed and proofed speech and media footage from key events, ensuring high fidelity to original audio and adherence to editorial standards.
- Information Management: Designed and maintained a structured Excel database cataloguing key quotes, timestamps, and themes across multiple media files to facilitate rapid retrieval and citation.
- Analytical Summarization: Composed concise thematic summaries and extracted pertinent quotes for use in reports, newsletters, and public campaigns, enhancing accessibility and narrative clarity for diverse audiences.
Administrative Assistant (APS4)
CSC
07.2024 - 05.2025
- Demonstrated expertise in delivering administrative support with precision, professionalism, and proactive communication. Skilled at maintaining high-quality standards, adhering to tight deadlines, and ensuring robust support for team operations. Ensured timely completion of high-standard administrative tasks, consistently meeting deadlines. Maintained effective communication by providing regular progress updates and addressing challenges promptly.
- Highlights:
- Attention to Detail: Maintained accuracy in daily tasks, including estimate stats and statement stats in Excel, achieving error-free performance through meticulous oversight.
- Process Efficiency: Developed and updated meeting minutes using standardized templates, ensuring clear documentation of attendee details and discussion points with thoroughness and timeliness.
- Data Integrity: Generated monthly reports on estimates and payments for Customer Operations Reporting, accurately compiling data from weekly stats sheets and BI reports while adhering to procedural standards.
- Proactive Problem-Solving: Actively managed follow-ups on estimates, payments, and statement stats, collaborating with Calculation Officers and internal teams to resolve queries efficiently.
Tutor
Rubix Learning
02.2024 - 10.2024
- Suggested learning resources to increase student interest and retention. Applied learning strategies to assist students with concepts. Diversified teaching methods to meet student learning styles. Coordinated lesson plans, course materials, and discussion questions to prepare for sessions.
- Highlights:
- Enhanced Student Performance: Improved student grades by 20% on average by tailoring tutoring sessions to individual learning styles and needs.
- Resource Development: Developed a comprehensive set of learning resources that increased student engagement and retention by 15%.
- Positive Feedback: Received consistently positive feedback from students and parents for effective teaching methods and clear communication.
Digitisation Assistant
TIMG
02.2023 - 07.2024
- Minimised errors with proper verification and classification of data. Used computers and DMS software to enter data and process information. Entered large volumes of information daily with a high degree of accuracy. Met and consistently exceeded production requirements for speed and accuracy. Maintained close knowledge of and complied with all data integrity and security policies.
- Highlights:
- Data Accuracy: Achieved a 98% data accuracy rate by implementing a double-check system, which minimized errors and enhanced data integrity.
- Exceeded Production Targets: Consistently exceeded production requirements by 15% through efficient data entry techniques and effective time management.
- Compliance and Security: Maintained 100% compliance with data security policies by regularly updating knowledge and training on the latest standards.
Education
Bachelor of Law/Arts - International Relations
Australian National University
Canberra, ACT03.2028
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- Microsoft Excel
Websites
Certification
- Security Clearance: National Police Check
- Working With Vulnerable Peoples Check
Timeline
Administrative Assistant (APS4)
The Australia Institute
05.2025 - Current
Administrative Assistant (APS4)
CSC
07.2024 - 05.2025
Tutor
Rubix Learning
02.2024 - 10.2024
Digitisation Assistant
TIMG
02.2023 - 07.2024
Bachelor of Law/Arts - International Relations
Australian National University