Dipsan Ghimire

Leadership and Training: Managed a team of employees, conducting training and performance evaluations to enhance service quality and team morale.

Operational Efficiency: Oversaw daily operations, ensuring smooth coordination between restaurant and bar activities, and implemented workflows to reduce wait times.

Inventory and Cost Control: Managed inventory and vendor relationships, optimising stock levels and reducing costs

Financial Management: Monitored financial performance, implemented cost-saving measures, and executed promotional strategies, increasing revenue.

Customer Service: Ensured exceptional customer service, addressing feedback promptly, resulting in higher guest satisfaction and repeat business..

Compliance and Safety: Ensured compliance with health, safety, and liquor laws, conducting regular inspections and maintaining a safe environment.

• Managed high-volume bar operations, ensuring smooth service and maintaining quality standards while overseeing a team of bartenders and floor staff through training and evaluations.
• Developed and implemented innovative seasonal cocktail menus with trending flavors, enhancing the guest experience.
• Ensured efficient inventory management by conducting regular checks, implementing stock rotation procedures, and collaborating with kitchen staff for timely deliveries, minimizing waste and maintaining adequate supplies.
• Enforced company policies, safety protocols, and responsible alcohol service guidelines, promptly resolving guest concerns to uphold regulatory compliance and exceptional customer service.

Leadership and Operational Management: Supervised and trained barista staff, managed daily operations including inventory control, shift scheduling, and cash handling, and ensured high-quality beverage preparation and excellent customer service, leading to improved efficiency, staff performance, and customer satisfaction