I am a Bachelor of Information Technology graduate seeking a position in the Information Technology field. I am seeking an opportunity to gain practical experience in a dynamic and innovative environment, learn new technologies, and work collaboratively with a team of experts.
Key Strengths:
Communication skills: Effective communication skills developed through daily face-to-face interactions with customers and clients in the retail industry .
Organizing and Productivity: I am able to multitask and prioritize tasks accordingly through my excellent organizational skills, making strict schedules and check lists to ensure deadlines are met, increasing efficiency and productivity levels
Teamwork and Contribution: Ability to work within a team and contribute to tasks to achieve organizational objectives has allowed me to develop leadership skills
Ability to respond to incoming requests for IT support and resolve network, hardware and software issues and perform software installation and updates, as well as basic network configuration, including patching
I interned at CICT Solutions, gaining hands-on experience in RMM tools, Acronis, AWS, and 3CX. Collaborated on Cisco Routers and Switches configuration, successfully executed client migration, and implemented Google Single Sign-On. Proficient in troubleshooting, optimizing client systems, and creating monthly reports. Demonstrated mentorship and team collaboration while guiding a new intern through the handover document.
TECHNICAL SKILLS
Volunteer at NSW International Student Airport Welcome Desk,
Manavsewa Ashram (Social Service- Community Organization)
Reference Upon Request