Dana Mayne
Summary
Proven Retail Assistant with a track record of enhancing customer satisfaction at Total Tools through expert customer assistance and efficient multitasking. Demonstrated ability to improve store organization and sales floor appearance, significantly boosting shopping experience. Skilled in using POS systems and embodying patience and empathy to meet diverse customer needs.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Total Tools
02.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Retail Assistant
Total Tools
06.2020 - 01.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Bachelor of Arts - Creative Writing
Deakin University
Melbourne, VICVCE -
Victory Lutheran College
Wodonga, VIC2018
Skills
- Customer Assistance
- Multitasking Competence
- Time Management Capabilities
- Flexible schedule availability
References
James Kemp
Manager
Total Tools Dandenong
0403256404
j.kemp@totaltools.com.au
Former Manager
Timeline
Retail Assistant
Total Tools
02.2023 - Current
Retail Assistant
Total Tools
06.2020 - 01.2023
Bachelor of Arts - Creative Writing
Deakin University
VCE -
Victory Lutheran College
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