Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic
Dogwan Jung

Dogwan Jung

Pyrmont,NSW

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Cafe Barista

12.2022 - 03.2023
  • Clean checkout counters, machines, equipment, seats, etc. every day.
  • I made not only coffee but also various kinds of fruit juices and desserts.
  • Maintenance and operation of espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Enjoy interaction with customers during busy times to promote a pleasant and positive environment.
  • We listened to customers' requests and improved sales by creating personalized delicious drinks.

Counter Manager

Solved The Customers' Requirements
07.2022 - 12.2022
  • Sell goods through effective customer service skills and professional sales skills to achieve productivity goals.
  • In order to attract customers to the golf practice area counter, we organized a sale event and created an eye-catching product stand.
  • In accordance with the company's policy, we have carried out all inventory management processes and helped to make up for the missing golf equipment items.
  • We have facilitated our strategy to sell tickets through regular discount events.
  • Find customers who are not familiar with the machine and help them use it.

Kitchen Hand

Kitchen Hand At Hungry Jack's
08.2021 - 12.2021
  • Keep appropriate items in place for cleaned and sanitized tableware, and anticipated customer loads.
  • When the kitchen staff was busy, they cut vegetables into small pieces, cut fruits, and prepared sauce.
  • Manage time to make it easier to handle multiple tasks simultaneously.
  • Maximize productivity and safety by maintaining a clean, garbage-free workspace.
  • Compliance with appropriate handling and hygiene procedures to comply with food safety standards and protocols.
  • Make hamburgers and side menus quickly as soon as the order comes in.

Cashier

Super Market Cashier
02.2020 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Server

I Worked Serving Food At A Korean BBQ Restaurant.
01.2019 - 04.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree - English Education

ILSC
Sydney, NSW
02.2024

Bachelor of Business Admin. - International Business Management

Busan University of Foreign Studies
Busan, South Korea
02.2023

Skills

  • Food Service
  • Soft Selling
  • Food Preparation
  • POS Systems
  • Food Running
  • The spirit of service
  • Kindness
  • English communication skills

Additional Information

I keep my time and have a strong sense of responsibility, so I can work in one place for a long time.
I am a student, but I can work at any time after 1 p.m. on weekdays.
Basic English conversation is possible with the customer.
I will try to learn my work quickly.
I have a basic service spirit, so I can keep my kindness and smile.
If you trust me, I will do my best to work as if it is my business. Thank you.

Languages

English
Professional Working
Korean
Native or Bilingual

Timeline

Cafe Barista

12.2022 - 03.2023

Counter Manager

Solved The Customers' Requirements
07.2022 - 12.2022

Kitchen Hand

Kitchen Hand At Hungry Jack's
08.2021 - 12.2021

Cashier

Super Market Cashier
02.2020 - 11.2020

Server

I Worked Serving Food At A Korean BBQ Restaurant.
01.2019 - 04.2019

No Degree - English Education

ILSC

Bachelor of Business Admin. - International Business Management

Busan University of Foreign Studies

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Dogwan Jung