Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Domenique Distefano

Domenique Distefano

Port Kembla ,NSW

Summary

Stylist with a number of years experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use extensions and products to achieve desired outcomes.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Hairdresser

Morgan Hair Co
07.2021 - 05.2024
  • Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
  • Evaluated and adjusted client treatments based on their unique hair type, texture, and condition, ensuring optimal results and satisfaction.
  • Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
  • Initiated and engaged clients in conversations as part of personalized service.
  • Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
  • Answered phone calls and emails to schedule client appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained regular client list and successfully handled walk-in customers.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Senior Hairdresser

Freedom Hair Design
08.2019 - 06.2021
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
  • Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.

Receptionist

LDM Skin And Beauty
05.2017 - 12.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Hairdresser

Whooshka Hair
04.2016 - 09.2019
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Boosted salon revenue by upselling hair care products and services based on individual client needs.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
  • Expanded the salon''s service offerings by mastering specialized techniques such as hair extensions, balayage, and keratin treatments.
  • Counted and documented opening and closing cash amounts daily.

Retail Sales Associate

Gloss
04.2016 - 08.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

Certificate III - Hairdressing

TAFE
West Wollongong NSW
2020

Year 12 Certificate -

Picton High School
Picton, NSW
10.2018

Skills

  • Goal Setting and Achievement
  • Client Relationship Building
  • In-depth Consultations
  • Professionalism
  • Creative Updos
  • Hair extensions specialist
  • Client Retention Strategies
  • Social skills
  • Effective problem solving
  • Cash Register Operation
  • Clear Communication
  • Appointment Scheduling
  • Workspace Organization
  • Social Media Marketing
  • Creativity and Originality
  • Payment Processing
  • Product Sales

Websites

Certification

-Showpony hair extensions

-Australian beauty school hair extensions

Timeline

Senior Hairdresser

Morgan Hair Co
07.2021 - 05.2024

Senior Hairdresser

Freedom Hair Design
08.2019 - 06.2021

Receptionist

LDM Skin And Beauty
05.2017 - 12.2019

Hairdresser

Whooshka Hair
04.2016 - 09.2019

Retail Sales Associate

Gloss
04.2016 - 08.2018

Certificate III - Hairdressing

TAFE

Year 12 Certificate -

Picton High School

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Domenique Distefano