Veronika Grunwald

• Mentored junior stylists, improving their technical skills and customer service abilities.
• Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
• Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
• Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
• Provided exceptional customer service by addressing concerns promptly and offering solutions tailored to each client''s needs.
• Increased salon revenue through upselling additional services and retail product sales.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.

Bachelor Degree in Hairdressing/Styling

• Kept work area clean, neat, and well-stocked to maximize productivity.
• Collected and disposed of trash and debris.
• Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
• Verified that all safety procedures were followed while working on utility systems.
• Responded to emergency calls for utility repairs and troubleshooting.

• Maintained a clean and organized salon environment, contributing to an efficient and professional atmosphere.
• Contributed to the overall growth of the salon''s reputation by consistently showcasing professionalism, technical skill, creativity, and attention to detail.
• Enhanced client satisfaction by providing personalized haircuts and styling services based on individual preferences.

• Assisted hair stylists with colorwork by applying base colours and toners.
• Assisted front desk by answering phone calls, taking appointments and checking clients in.
• Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
• Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.