Domingo Jr. Sales Lesigues
Team Lead
Strathfield,NSW
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Team Lead
Coca-Cola Bottlers Business Services, Inc.
03.2022 - 10.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Compliance Specialist
Coca-Cola Beverages Philippines Inc.
09.2019 - 03.2022
- Supported team by pitching in to complete special projects.
- Performed quality reviews to uncover workflow and communication issues.
- Assisted with training sessions to educate management personnel on compliance and regulatory standards.
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
Settlements Administrator
Coca-Cola FEMSA Philippines Inc.
03.2018 - 03.2019
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Identified opportunities to streamline processes and improve office operations and efficiency.
- Coordinated office events, seminars and meetings for staff and clients.
- Created organized filing system to manage department documents.
- Created reports, presentations and other materials for executive staff.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Customer Management Associate
Coca-Cola FEMSA Philippines Inc.
07.2015 - 03.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Settlement Clerk
Coca-Cola FEMSA Philippines Inc.
12.2014 - 06.2015
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
Settlement Analyst
Macslink PSV Services, Inc. (CCBPI)
01.2012 - 12.2014
- Created and maintained precise and accurate models, charts and reports.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Generated comprehensive reports on portfolio performance and risk assessment.
- Developed financial projections and forecasts to guide investment decisions.
Document Controller
Perez, Sese And Villa Inc. (CCBPI)
09.2010 - 12.2011
- Carefully reviewed all documents and reports for completeness and accuracy.
- Maintained document archive and file server of approved documents and drawings to provide easy traceability and retrievability.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Education
Graduate Diploma - Management (Learning)
South Sydney College
Burwood, NSWBachelor Of Science In Information Technology - Information Technology
University of The East (Manila Campus)
CM Recto Manila City, Philippines04.2009
Skills
- Performance Monitoring
- Trend Tracking
- Regulatory Compliance
- Production Monitoring
- Performance Improvement
- Key Performance Indicators
- Team Supervision
- Technical Support
- Documentation and Reporting
- Account Management
- Decision Making
- Verbal and Written Communication
- Knowledgeable in MS platforms and SAP System
- Teamwork and Collaboration
Languages
Tagalog
Native or Bilingual
English
Full Professional
REFERENCES
References upon request.
Work Availability
Monday and Tuesday: 8:00AM to 2:00PM
Wednesday to Friday: 8:00AM to 5:00PM
Following the standard working hours allowed for a student visa holder.
Timeline
Team Lead
Coca-Cola Bottlers Business Services, Inc.
03.2022 - 10.2023
Compliance Specialist
Coca-Cola Beverages Philippines Inc.
09.2019 - 03.2022
Settlements Administrator
Coca-Cola FEMSA Philippines Inc.
03.2018 - 03.2019
Customer Management Associate
Coca-Cola FEMSA Philippines Inc.
07.2015 - 03.2018
Settlement Clerk
Coca-Cola FEMSA Philippines Inc.
12.2014 - 06.2015
Settlement Analyst
Macslink PSV Services, Inc. (CCBPI)
01.2012 - 12.2014
Document Controller
Perez, Sese And Villa Inc. (CCBPI)
09.2010 - 12.2011
Graduate Diploma - Management (Learning)
South Sydney College
Bachelor Of Science In Information Technology - Information Technology
University of The East (Manila Campus)
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