Dominic Mundugu
Collingwood Park
Summary
Motivated and reliable individual with over two years of work experience in retail and support roles. Skilled in customer service, communication, teamwork, and problem-solving within fast-paced environments. Experienced in stock management, sales, and supporting individuals with diverse needs. Committed to contributing positively to team environments and delivering high-quality service while continuously developing professional skills.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Support Worker
Imaginative Care
04.2026
- Provided daily support and care to clients in a safe and respectful environment
- Assisted clients with personal care, hygiene, and daily living activities
- Supported clients with medication routines and appointments
- Encouraged independence, social participation, and community engagement
- Maintained accurate shift notes, incident reports, and documentation
- Followed individual care plans, policies, and safety procedures
- Built positive relationships with clients, families, and team members
- Responded calmly and professionally to challenging behaviours and situations
- Assisted with household tasks including cleaning, meal preparation, and organisation
- Ensured client wellbeing, dignity, and confidentiality always
Teacher Aide
Goodna Special School
09.2025 - 01.2026
- Provided support to students with diverse learning and developmental needs in a specialised education environment.
- Assisted students with daily personal care, including toileting and hygiene
- Maintained a clean, safe, and organised classroom environment
- Supervised students during playground and school activities
- Provided one-on-one support to students requiring alternative learning environments
- Supported non-verbal students using visual learning cards and communication aids
- Helped encourage engagement through sensory activities and structured learning support
Casual Sales Assistant
JD Sports – Carindale
05.2025 - 09.2025
- Developed strong sales and customer engagement skills while working in a fast-paced retail environment.
- Assisted customers in selecting footwear and apparel
- Identified customer needs and recommended suitable products
- Built strong communication and interpersonal skills through daily interactions
- Achieved and maintained store Key Performance Indicators (KPIs)
- Handled customer enquiries and resolved issues professionally
Retail Team Member
Kmart – Redbank
11.2022 - 03.2025
- Worked across both back-of-house and shop-floor roles, demonstrating versatility and reliability in a busy retail environment.
- Unloaded stock deliveries and assisted with truck unloading
- Used pallet jacks safely to move stock within the store
- Organised and managed stock inventory
- Ability to use RF Scanner efficiently and in a fast-working environment
- Maintained store presentation and restocked shelves
- Delivered friendly and efficient customer service
- Assisted customers with product enquiries and purchases
Education
St Edmund’s College
Ipswich01-2024
Skills
- Customer Service
- Communication
- Teamwork
- Active Listening
- Hard-working and Reliable
- Quick Learner
Certification
- Certificate III in Business
- Certificate II in Sport and Recreation
- Certificate III in Sport and Recreation
Timeline
Support Worker
Imaginative Care
04.2026
Teacher Aide
Goodna Special School
09.2025 - 01.2026
Casual Sales Assistant
JD Sports – Carindale
05.2025 - 09.2025
Retail Team Member
Kmart – Redbank
11.2022 - 03.2025
St Edmund’s College
Qualifications
- Current Blue Card Holder
- NDIS Yellow Card
- Valid Driver’s Licence
- First Aid Certificate (Recent Certificate)
- 20 QCE Points – Queensland Certificate of Education