Donna O'Shea
Cobbitty,NSW
Summary
Experienced non-medical Care Provider offering 15 years of expertise providing in-home care. Complete domestic duties, help clients with self-care and hygiene and provide companionship. Experienced working within a Disability group home and the elderly in residential environment and the Community, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
42
42
years of professional experience
1
1
Certificate
Work History
Aged Care Worker
Hammondcare
03.2023 - Current
- Delivered compassionate care and support to clients, enhancing their overall well-being and quality of life.
- Assisted in daily living activities, promoting independence among individuals with diverse needs.
- Monitored client health status, documenting changes and reporting concerns to healthcare professionals promptly.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Enhanced patient well-being by providing personalized care and support tailored to individual needs.
- Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
- Offered respite care services for family members needing temporary relief while caring for their loved one.
- Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
- Delivered compassionate end-of-life care, providing comfort and support to patients and their families during difficult times.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Disability Support Worker
Sylvanvale Limited
05.2011 - 03.2023
- Challenging behaviour Group Home
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Maintained detailed records of clients progress, documentation of services and case notes.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Adhered to company requirements for clients interactions and care standards.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting clients
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, clients behaviours, and incidents.
- Kept accurate records for client files and handled related paperwork.
- Checked medication schedules and clients needs to enforce medication administration standards team-wide.
- Maintained safety with tidy, clean, and hazard-free home environments.
Home & Community Care /AIN
Nursing Group
12.2007 - 11.2011
- Worked effectively in fast-paced environments.
- Delivered services to customer locations within specific timeframes.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Scheduled and accompanied clients to medical appointments.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
After Hours Co-ordinator nursing
Nursing Group
09.2008 - 02.2009
- Employee unavailabities
- Shift changes
- Client Concerns
- Paid attention to detail while completing assignments.
- Proven ability to develop and implement creative solutions to complex problems.
- Identified issues, analysed information and provided solutions to problems.
Agency Nurse
INS HealthCare Group
03.2008 - 01.2009
- Personal Care - Showering, Dressing, dental care
- Assisted ailing patients with eating and bathing to support activities of daily living.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Support Worker
Calvary Silver Circle
03.2007 - 11.2007
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Department Manager/Sales Assistant
Woolworths Supermarket
05.1983 - 03.1998
Education
Certificate III - Disability
Wave Learning
Narellan, NSW2007
Certificate III - Home And Community Care
Wave Learning
Narellan, NSW2007
Certificate III - Aged Care
Wave Learning
Narellan, NSW2006
Statement of Attainment - Work Opportunities For Women
TAFE
Campbelltown, NSW2002
Statement of Attainment - Bookkeeping - MYOB
TAFE
Campbelltown, NSW2001
Certificate II - Computer Applications For The Office
TAFE
Campbelltown, NSW2000
Skills
- Personal Care Support
- Assisting with Daily Living
- Compassionate Client Care
- Attentive to People
- Strong Ethics
- Dependable and Responsible
- Respectful and Compassionate
- COVID-19 Safety Policies
- First Aid Certification
- Client Records Management
Certification
High school certificate: 1982
Our Lady Of The Rosary High school Fairfield NSW
Timeline
Aged Care Worker
Hammondcare
03.2023 - Current
Disability Support Worker
Sylvanvale Limited
05.2011 - 03.2023
After Hours Co-ordinator nursing
Nursing Group
09.2008 - 02.2009
Agency Nurse
INS HealthCare Group
03.2008 - 01.2009
Home & Community Care /AIN
Nursing Group
12.2007 - 11.2011
Support Worker
Calvary Silver Circle
03.2007 - 11.2007
Department Manager/Sales Assistant
Woolworths Supermarket
05.1983 - 03.1998
Certificate III - Disability
Wave Learning
Certificate III - Home And Community Care
Wave Learning
Certificate III - Aged Care
Wave Learning
Statement of Attainment - Work Opportunities For Women
TAFE
Statement of Attainment - Bookkeeping - MYOB
TAFE
Certificate II - Computer Applications For The Office
TAFE
Work Referees
Scott Chaloner -Manager Sylvanvale 0474956417
Jason Cochran -Nursing Group 87787777
Peggy Petrak-Swann
Dementia/Homecare- Private
0423676662
Personal Referees
Karen Teale (Housemate) 0416045719
Cheryl Papallo (Friend) 0417457691
Accreditations
First Aid Certificate (C18308) -Expiry 23 May 2025
NDIS Worker screening check (90042439) - Expiry 30 May 2027
NDIS Complaints Handling Police Check (4555656) - 15 Jun 2025
Working with Children Check (WWC0371147E) - 06 May 2024
Hobbies
- Reading
- Cooking
- Gardening
- Fishing
- Surfing, paddle boarding, kayaking
Work Referees
Claire George - Manager Hammondcare
0478551512
Scott Chaloner -Manager Sylvanvale 0474956417
Peggy Petrak-Swann
Dementia/Homecare- Private
0423676662
Personal Referees
Joanne Lovett - (Friend) 0432177476
Cheryl Papallo (Friend) 0417457691
Accreditations
First Aid Certificate (C18308) -Expiry 26 May 2028
NDIS Worker screening check (90042439) - Expiry 30 May 2027