Dedicated Disability and Aged Care Worker with experience at Bluecare, Ophelia Care, and Care Vicinity. Skilled in compassionate care and customer advocacy. Successfully enhanced customers' quality of life through personalised care plans and emotional support, while ensuring safety and dignity. Proficient in medication management and fostering strong relationships, promoting independence and well-being.
Overview
4
4
years of professional experience
Work History
Aged Care Worker
Care Vicinity Technology PTY LTD
Cairns, QLD
12.2025 - Current
Remained alert to problems or health issues of clients and competently responded.
Assisted patients with self-administered medications.
Assisted clients with daily living activities, ensuring comfort and dignity.
Maintained a clean and safe environment in compliance with health regulations.
Assisted residents with daily living tasks, promoting independence and dignity.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Built strong relationships with clients to deliver emotional support and companionship.
Disability Support Worker
Ophelia Care Support Services
Cairns
03.2025 - Current
Assisted Client in ending abusive relationship with previous support worker.
Advocating for and liaising with Legal Counsel for Client when being exploited by previous Support Worker, and Landlord.
Assists Client in Skills Development, currently teaching Client how to read and write.
Assisted Client in obtaining previously withheld oral healthcare and aids.
Provided Client with previously withheld opportunity to reconnect with his Children and family members.
Assisted clients with daily living activities, ensuring comfort and safety.
Supported individuals in accessing community resources and services effectively.
Developed personalized care plans based on individual needs and preferences.
Collaborated with healthcare professionals to monitor client progress and adjust care strategies.
Provided emotional support, fostering a positive environment for clients and families.
Advocated for client rights, ensuring adherence to best practices in disability support services.
Kept detailed daily logs with care actions, patient behaviours, and incidents.
Aged Care Worker
Blue Care
Cairns, QLD
05.2022 - 06.2025
Collaborated with multidisciplinary teams to develop personalized care plans.
Implemented feedback from customers to improve service delivery and satisfaction.
Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
Guided customers to restroom to support bladder and bowel relief requirements.
Cooked meals and assisted customers with eating tasks to support healthy nutrition.
Remained alert to problems or health issues of customers and competently responded.
Assisted customers with self-administered medications.
Assisted customers with daily living activities, ensuring comfort and dignity.
Monitored customer health and reported changes to nursing staff promptly.
Supported recreational activities to enhance customer engagement and well-being.
Maintained a clean and safe environment in compliance with health regulations.
Advocated for customers’ needs, ensuring their preferences were respected in care decisions.
Assisted customers with daily living tasks, promoting independence and dignity.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged customers in meaningful conversation, socialisation, and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help customers achieve nutritional objectives.
Maintained a clean and safe living environment for all customers, ensuring their wellbeing.
Built strong relationships with customers to deliver emotional support and companionship.
Turned and positioned bed-bound customers to prevent bedsores and maintain comfort levels.
Enhanced customers’ quality of life by providing compassionate and attentive care.
Provided safe mobility support to help customers move around personal and public spaces.
Recognised and reported abnormalities or changes in customers health status to case manager.
Assisted customers with daily living needs to maintain self-esteem and general wellness.
Adhered strictly to infection control protocols, minimising the risk of communicable diseases within the facility.
Utilised strong problem solving skills to address challenging situations with empathy and professionalism.
Developed trust-based relationships with customers by actively listening to their concerns and demonstrating genuine interest in their lives.
Promoted social interaction for isolated seniors through engaging group activities.
Monitored and assisted residents through individual service plans.
Continually updated knowledge in aged care practices by attending professional development courses regularly.
Conferred with supervisor to discuss patient condition and medical care.
Supported customers with mental support and physical activities to accomplish quality of life and sustain needs.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Transported individuals to events and activities, medical appointments, and shopping trips.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted customers with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Supported daily hygiene needs of customers by assisting with bathing, dressing, dental care and personal grooming.
Provided compassionate and person-focused care to cultivate well-being.
Laundered items, changed sheets and made beds to keep customers' bedrooms clean.
Monitored customers' overall health and well-being and noted significant changes.
Assisted with daily living activities, running errands, and household chores.
Transported customers to and from medical appointments with safety and efficiency.
Entrusted to handle confidential and sensitive situations in a professional manner.
Education
Certificate III - Individual Support Worker
Central Queensland University
Cairns, QLD
2022
Bachelor of Arts - Religion, Anthropology, Philosophy.
University of Western Sydney
Bankstown
04.2012
Skills
Toileting support
Personal hygiene assistance
Dementia care
Feeding assistance
Compassionate care
Mobility assistance
Elderly exercise programs
Transfer techniques
Bathing assistance
Activity planning
Continence care
Fall prevention
Restraint reduction
Respectful and compassionate
Time management
Elderly care
Incident reporting
First aid and safety
Records management
Verbal and written communication skills
Daily living assistance
Behavioral management
COVID-19 safety policies
Basic housekeeping
Team collaboration
Documentation
Relationship building
Compassionate communication
Medical record-keeping
PPE usage
Housekeeping
Medication management
Care plan assessment
Flexible schedule
Language fluency
Emotional support
Strong ethics
Heavy lifting
Special needs care
Client transportation
End-of-life care
ADL assistance
Flexible schedule and availability
Progress documentation
Behavior redirection
Medication and appointment reminders
Meal preparation
Compassion and empathy
Active listening
Adaptability and flexibility
Verbal and written communication
Safety awareness
Social interaction
Patient advocacy
Cultural sensitivity
Stress management
Nutrition
Disability support
Daily living activities assistance
Compassionate client care
Empathetic listening
Languages
Italian
Native or Bilingual
Timeline
Aged Care Worker
Care Vicinity Technology PTY LTD
12.2025 - Current
Disability Support Worker
Ophelia Care Support Services
03.2025 - Current
Aged Care Worker
Blue Care
05.2022 - 06.2025
Certificate III - Individual Support Worker
Central Queensland University
Bachelor of Arts - Religion, Anthropology, Philosophy.