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Attention to Detail. Active Listening Skills. Improving Customer Experience. Building Customer Loyalty. Positive Attitude.. Time Management. Interpersonal Skills. Cdl Class B

A versatile and customer-focused retail professional and café all rounder with a strong track record of providing excellent service in both coffee and retail settings. Skilled Barista and experienced in crafting high-quality coffee drinks, preparing food items, and maintaining a clean, organized café environment. Experienced in managing customer orders, operating the point-of-sale system, handling cash and payments, and ensuring accurate stock management. Known for exceptional communication skills, a friendly and approachable demeanor, and the ability to work efficiently under pressure in high-traffic environments. In retail, adept at product knowledge, inventory management, upselling, and delivering a seamless shopping experience. Proactive in addressing customer inquiries, building rapport, and contributing to a positive atmosphere for both café and retail operations.

My name is Kate , I graduated from Massey University Majoring in Bachelors of Linguistic Communications. I am looking to join a stable company in a position that would offer me the opportunity to expand my knowledge and enhance my skills in the working industry.
I have had a variety of working experiences within the hospitality industry, from customer service to managing staff. I was previously an English Teacher in Vietnam and Thailand. I am currently working as an office administrator in a property valuation firm.
I am a good team player and have no difficulty learning new skills as well as being able to adapt to different environment.

Hardworking and dedicated, Focused on using skills learned and taught over time to continue to improve in every aspect of life as well as continue to help others along the way.

Dragan Brzic

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