Duurenjargal Tumendemberel
Lane Cove North,NSW
Summary
Dedicated and detail-oriented professional with extensive experience in customer service, sales and administrative tasks. Known for exceptional problem-solving skills and the ability to thrive in both independent and team-oriented environments. A responsible and punctual worker who consistently delivers results and exceeds expectations.
Overview
2
2
years of professional experience
Work History
Assistant Cafe Manager
Eight Restaurant And Bar
04.2021 - 07.2021
- Introduced new drink menu items, and adjusted pricing, discounts to meet customer's expectations as the restaurant was brand new business.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Coordinated with catering staff to deliver food services for special events and functions.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Ensured the restaurant compliant with health code standards and sanitation requirements
Assistant Cafe Manager
Barista Haus
05.2019 - 04.2021
- Managed the cafe solely with exceeding customers' expectations and provide superior service.
- Achieved a 5x increase in sales during my tenure by enhancing the overall customer experience with improved service quality, menu offerings, and the cafe's ambiance.
- Served all drinks and foods order solely with high quality and cleanliness.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
Master - Business Management
01.2020
Bachelor - Computer Networks
01.2017
Skills
- Cafe Operations Management
- Operational Efficiency
- Scheduling
- Marketing
- Staff Motivation and Discipline
- Leading Employees
- Quality Assurance
- Inventory Tracking and Management
- Customer Experience
- Sales Promotion
- Serve Customers
- Menu Pricing and Writing
- Restaurant Operation
- Inventory Accuracy
Languages
Mongolian
Native or Bilingual
English
Professional Working
Timeline
Assistant Cafe Manager - Eight Restaurant And Bar
04.2021 - 07.2021
Assistant Cafe Manager - Barista Haus
05.2019 - 04.2021
Macquarie University - Master, Business Management
National University of Mongolia - Bachelor, Computer Networks
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