Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Work Preference
Timeline
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Duyen Luong

Barista
Saint Albans,VIC

Summary

Dynamic and dedicated professional with experience at Heinemann's Country Bakery, excelling in customer service and team collaboration. Skilled in espresso preparation and latte art, I foster a welcoming atmosphere while effectively managing time and multitasking during peak hours. Committed to enhancing customer experiences and maintaining high standards of cleanliness and organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista, All Rounder

Heinemann's Country Bakery
09.2024 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Bar Attendant

Charleville RSl Memorial Club Inc
03.2024 - 05.2025
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.

Retail Assistant

Cornetts IGA
02.2024 - 09.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Slaughterhouse Operater

Western Meat Exporters
07.2019 - 01.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Education

No Degree - Culture of Laguages

Van Lang Un
Ho Chi Minh, Viet Nam
05-2018

High School Diploma -

Le Duan HIGHSCHOOL
Viet Nam
06-2017

Skills

  • Customer service
  • Organizational skills
  • Neat and Tidy
  • Fast learning
  • Friendly and outgoing
  • Attention to detail
  • Active listener
  • Team player
  • Latte art
  • Espresso preparation
  • Multitasking Abilities
  • Coffee and tea preparation

Certification

  • Rancilio Training Certificate
  • RSA Certificate
  • RSG Certificate
  • Work Safety Certificate

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balance

Timeline

Barista, All Rounder

Heinemann's Country Bakery
09.2024 - 05.2025

Bar Attendant

Charleville RSl Memorial Club Inc
03.2024 - 05.2025

Retail Assistant

Cornetts IGA
02.2024 - 09.2024

Slaughterhouse Operater

Western Meat Exporters
07.2019 - 01.2024

No Degree - Culture of Laguages

Van Lang Un

High School Diploma -

Le Duan HIGHSCHOOL

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