Dylan Halcoop-Dykhuis
Eight Mile Plains,QLD
Summary
Dedicated and customer-focused with over 9 years of experience in various facets of the retail industry. Proven track record of providing exceptional customer service and driving sales through effective merchandising and product knowledge. Adept at managing inventory and optimizing store layouts to deliver top-notch customer experiences. Strong interpersonal and communication skills, with a passion for ensuring customer satisfaction. Seeking to leverage my extensive retail expertise to contribute to a dynamic retail team and enhance the shopping experience for customers.
Overview
11
11
years of professional experience
Work History
Woolworths Team Member
Woolworths Supermarkets
04.2016 - Current
- Operated registers to process payments via credit card and cash.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different departments to provide additional support where needed.
- Answered customer questions about store policies and addressed any customer concerns.
- Completed inventory counts.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Back Area Crew Member
Mcdonalds
10.2013 - 03.2016
- Maintained and sanitized service stations, prep areas and countertops.
- Prepared food and drinks while following safe food handling procedures.
- Removed garbage, compost and recycling and placed in designated container areas.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Unloaded and stocked kitchen supplies.
- Completed weekly food and supply inventories.
Team Member
Bunnings Warehouse
03.2013 - 09.2013
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Lifted, stacked and transported boxes using hard cart and forklift.
- Maintained productive, efficient approach to all tasks.
Roofer Assistant
Metal Roof Industries
05.2012 - 03.2013
- Safely used all tools and equipment to prevent worksite injuries.
- Removed snow, water and debris from roofs prior to applying roofing materials.
- Installed, repaired, and replaced single-ply roofing systems.
Education
No Degree - High School
Seton College
Mount Gravatt East, QLD11.2014
Skills
- Money Handling
- Product Knowledge
- Staff Training
- Willingness to Learn
- Teamwork and Collaboration
- Retail Transactions
- Heavy Lifting
- Facility Cleaning
- Sales Expertise
- Stocking and Replenishing
- Computer Skills
- Safe Work Practices
Timeline
Woolworths Team Member
Woolworths Supermarkets
04.2016 - Current
Back Area Crew Member
Mcdonalds
10.2013 - 03.2016
Team Member
Bunnings Warehouse
03.2013 - 09.2013
Roofer Assistant
Metal Roof Industries
05.2012 - 03.2013
No Degree - High School
Seton College
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