Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Burcu Zor

Sydney,NSW

Summary

Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.

Overview

21
21
years of professional experience

Work History

Woolworths Team Member

Woolworths
Sydney
07.2008 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Tracked stock levels on a daily basis to identify shortages or overages.
  • Answered phone calls regarding inquiries about products or services.
  • Prepared reports on sales activities, customer feedback, and inventory status.
  • Assisted management in developing marketing strategies to increase sales.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Recognized potential theft situations and alerted supervisor immediately.
  • Participated in training sessions for new employees when needed.
  • Monitored expiration dates on food items for freshness assurance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.

Lab Worker

Essilor
Sydney
05.2004 - 06.2008
  • Performed laboratory testing on samples to ensure accuracy and precision of results.
  • Maintained accurate records of all experiments conducted in the lab.
  • Conducted research activities to support scientific projects.
  • Performed lens edging operations using automated machinery.
  • Inspected finished lenses for defects and quality control purposes.
  • Tested lenses for clarity, distortion, aberrations, and color fidelity.
  • Troubleshot technical problems related to machines used in the lens fabrication process.
  • Maintained records of all work performed on each job order form.
  • Calibrated machines to ensure optimal performance during production runs.
  • Cleaned equipment regularly to maintain a safe working environment.
  • Trained new employees on how to operate machinery safely and efficiently.
  • Ordered supplies necessary for proper operation of machines in the lab.
  • Monitored inventory levels of supplies required for daily operations in the lab.
  • Kept up-to-date with changes in regulations governing safety protocols when operating optical equipment.
  • Documented work activity to provide repair details.
  • Received and evaluated customer orders for lenses, frames, and other optical products.

Education

Some College (No Degree) - Early Learning And Child Care

Prairiewood High School
Prairiewood

Skills

  • Complaint resolution
  • Cleaning
  • Heavy lifting
  • Teamwork and collaboration
  • POS systems
  • Customer service
  • Sales and marketing
  • Willingness to learn
  • Attention to detail
  • Organizing work stations
  • Problem-solving
  • Sales support
  • Chemical handling
  • Workplace safety
  • Training and mentoring
  • Following instructions
  • Product knowledge
  • Positive attitude
  • Order preparation
  • Cash handling
  • Complex Problem-solving
  • Adaptability and flexibility

Timeline

Woolworths Team Member

Woolworths
07.2008 - Current

Lab Worker

Essilor
05.2004 - 06.2008

Some College (No Degree) - Early Learning And Child Care

Prairiewood High School

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Burcu Zor