Summary
Overview
Work History
Education
Skills
Certification
Flexibility
Languages
Timeline
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Dylan Nguyen

Summary

  • Experienced food service worker with a strong record of effectively running food and beverage operations in the industry, Friendly and approachable, with positive attitude perfectly suited for customer service. Understanding of food safety standards and hospitality proto-cols, along with basic cash handling and fostering collaborative team environment
  • Capable of enhancing customer experiences and maintaining high service standards.
  • Friendly and approachable, with positive attitude perfectly suited for customer service. Capable of enhancing customer experiences and maintaining high service standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Rydges Hotel
04.2022 - 02.2023
  • Trained new staff members on company policies and procedures, providing advice to perform duties effectively.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays and errors.
  • Supported and assisted team members in handling guest inquiries and requests and helped resolve guests requirements.
  • Maintaining a clean and organised restaurant in accordance with hygiene and health regulations.


Food and Beverage All-Rounder

Roll'd Macathur
02.2020 - 09.2021
  • Proven ability to learn quickly and adapt to new situations.
  • Flexible swapping roles between BOH and FOH.
  • Strong customer service skills along with professionalism.
  • Stocks control and management follow by FIFO rule standard.

Education

Bachelor of Information & Communication Technology - Computer Networking

Western Sydney University
Sydney, NSW
05-2026

Skills

  • Adaptability
  • Multitasking
  • Communication
  • Customer Service
  • Reliability and punctuality
  • Guest services

Certification

  • Responsible Service of Alcohol (RSA/RCG)
  • Provisional Driver Licence

Flexibility

Can be flexible depending on roster allocation.

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Timeline

Food and Beverage Attendant

Rydges Hotel
04.2022 - 02.2023

Food and Beverage All-Rounder

Roll'd Macathur
02.2020 - 09.2021

Bachelor of Information & Communication Technology - Computer Networking

Western Sydney University

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Dylan Nguyen