Dylan Smart
Kalgoorlie ,WA
Summary
Adept at maintaining high-quality standards and efficiency, I leveraged strong communication and stock management skills during my tenure at Woolworths Supermarket. Demonstrating a continuous improvement mindset, During my time working working at a bottleshop I have learned to read and marked of invoices for deliveries, Have strong knowledge on How BDR laws and regulations effect the goldfields area and carry out professional methods to make sure all customers are following within the law.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bottle Shop
Golden Hotels
Kalgoorlie
09.2023 - Current
- Demonstrated a strong work ethic by consistently arriving on time, meeting deadlines, and performing tasks with minimal supervision while maintaining focus on quality and safety.
- Have worked with BDR and scantek, have strong knowledge of rules and regulations
- Can work with heavy loads, strong, fit and can carry out task that require physicality
- Contributed to a cleaning , maintaining and making sure shop is stocked and rotated throughout day
Junior Retail Assistant
Woolworths Supermarket
Kalgoorlie
05.2023 - 09.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Proceeded with excellent customer service and willingly acknowledged any questions
- Cut, prep and wrap fresh fruit and vegetables to make sure stock was fresh and rotated
- In charge of frozen / fresh seafood department , defrosting and and temperature checks on all products to remain safe to eat
McDonald’s Crew Member
McDonald’s
Tasmania
04.2021 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Waiter
Palace Hotel
Kalgoorlie
04.2023 - 06.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Used cash registers and credit card machines to cash out customers.
Education
Hellyer College
Burnie, TAS10.2022
Parklands High School
Burnie, TAS10.2020
Skills
- Strong Communication Skills
- Packaging knowledge
- Continuous Improvement Mindset
- Waste Reduction
- Quality Assurance
- Stock management
Certification
Responsible Service of Alcohol
Timeline
Bottle Shop
Golden Hotels
09.2023 - Current
Junior Retail Assistant
Woolworths Supermarket
05.2023 - 09.2023
Waiter
Palace Hotel
04.2023 - 06.2023
McDonald’s Crew Member
McDonald’s
04.2021 - 08.2021
Hellyer College
Parklands High School